Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Named Account Executive, Federal

Company: Cloudflare

Location: Washington, DC / Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned sales professional with a technical background to cover the Federal market, specifically DHS. The role involves developing and executing a comprehensive account/territory plan, driving sales, managing contract negotiations, and building strategic relationships with key accounts. The company offers competitive compensation, equity participation, and a comprehensive benefits package. Cloudflare is committed to fostering a diverse and inclusive team, and is known for its mission to build a better Internet, including initiatives like Project Galileo and 1.1.1.1.

CMM Source Inspector (Remote) - Illinois

Company: SpaceX

Location: Remote

Posted Jan 24, 2025

SpaceX, a company founded on the belief in human exploration of the stars, is actively developing technologies to enable human life on Mars. The company is seeking a CMM Source Inspector (Remote) in Illinois. The role involves traveling up to 75% of the time to perform inspections at supplier sites, ensuring quality and adherence to SpaceX specifications. The ideal candidate should have 3+ years of precision mechanical inspection experience, CMM programming or Faro Arm experience, and a basic understanding of electronics inspection and propulsion valve operation. SpaceX offers competitive compensation, benefits including medical, vision, dental coverage, 401(k), and various perks. The company is an Equal Opportunity Employer.

Regional Sales Manager, Mid Enterprise (Remote, CHL)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking an experienced Enterprise sales executive for the role of Regional Sales Manager. The successful candidate will manage 75-100 Enterprise accounts, driving new business opportunities and expanding revenue. Key responsibilities include identifying and executing account strategies, negotiating agreements, and building relationships with key decision-makers. The ideal candidate should have a strong understanding of cybersecurity, cloud, and SaaS technologies, along with proven experience in solution selling and consultative sales techniques. Fluency in English, strong communication skills, and the ability to work remotely with up to 50% travel are required. CrowdStrike is committed to fostering a culture of belonging and diversity.

Senior Principal Engineer, Cloud Transition

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

ILS Engineer

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Enterprise Account Executive, Education

Company: Salesforce

Location: Remote

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking an Enterprise Account Executive for the Higher Education sector. The role involves selling the entire Salesforce Customer 360 platform, developing key customer relationships, and driving account strategy aligned with customer objectives. Preferred qualifications include 10+ years of full-cycle sales experience, 5+ years in Enterprise Sales, and experience in SLED, specifically Higher Ed. Salesforce offers world-class training, mentorship, and a comprehensive benefits package, emphasizing a commitment to equality and community service.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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