Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Staff Systems Engineer - Monitoring (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Payment Risk Intern

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Sr. Revenue Operations Analyst

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Staff Software Engineer (IAM Platform Services)

Company: AppFolio

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

German Speaking Outbound Sales Development Representative

Company: Twilio

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse
pioneer and market leader of Zero Trust segmentation protects critical applications and valuable digital assets ransomware mitigation and segmentation solutions

Regional Sales Director

Company: Illumio

Location: Munich, Germany / Remote

Posted Jan 24, 2025

Illumio, a leader in Zero Trust segmentation, is seeking a Regional Sales Director with 8+ years of enterprise selling experience, particularly in security and networking software. The role involves finding and creating new sales opportunities, driving a regional sales plan, and collaborating with various teams. The ideal candidate should have a strong track record of selling to the C-suite, be technically savvy, and have a robust network of contacts. Illumio offers a comprehensive benefits package and fosters a diverse, inclusive culture.

View Details Apply on The Muse

Sr. Cloud Infrastructure Engineer (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse
leader in risk and compliance solutions insightful technology industry expertise and data insights

Principal Software Engineer (.Net) - Remote

Company: Donnelley Financial

Location: Remote

Posted Jan 24, 2025

Donnelley Financial Solutions (DFIN) is seeking skilled technical team members for SaaS solutions, offering a challenging environment for growth. As a Principal Engineer, you'll deliver high-quality software solutions for SEC and global regulatory bodies, owning projects end-to-end and ensuring system reliability. Qualifications include 8-10 years of experience in scalable data-driven software, secure coding, and proficiency in .Net, ASP.Net, C#, SQL Server, and Azure DevOps.

View Details Apply on The Muse

Strategic Account Executive-Southeast

Company: Smartsheet

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Audio Data Collection Project - Ukrainian (Czech Republic)

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse
tech company that writes its own code innovate leveraging the latest technologies make a difference for 65 million customers

Senior Associate, SailPoint Engineer (Remote Eligible)

Company: Capital One

Location: New York, NY / Remote

Posted Jan 24, 2025

Capital One is seeking a Senior Associate SailPoint Engineer for a remote position. The role involves working on the SailPoint identity platform to support Identity Access Management needs. Key responsibilities include identifying automation opportunities, building relationships with stakeholders, providing project updates, and delivering software components. The ideal candidate should have at least 1.5 years of experience in Java or Python, SailPoint IdentityIQ, and troubleshooting IGA Rules, workflows, and customizations. Preferred qualifications include a Bachelor's Degree, AWS experience, Cyber Security Domain expertise, and familiarity with various APIs. Capital One offers competitive salaries and benefits, and is committed to diversity and inclusion.

View Details Apply on The Muse

Senior Backend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in Remote 249,414 jobs Customer Experience in Other US Location 216,827 jobs Customer Experience in New York City, NY 57,606 jobs Customer Experience in Multiple Locations 51,312 jobs Customer Experience in USA 45,835 jobs Customer Experience in Washington DC 35,136 jobs Customer Experience in Chicago, IL 33,875 jobs Travel in Remote 79,922 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 38,310 jobs Health Insurance in Remote 35,548 jobs Life Insurance in Remote 33,616 jobs