Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Sales Director

Company: Arrow Electronics

Location: Remote

Posted Jan 24, 2025

Senior ADABAS Database Administrator

Company: Ensono

Location: Remote

Posted Jan 24, 2025

The job posting is for a Mainframe Database position at Ensono, requiring a Bachelor's degree and 8+ years of experience in Software AG ADABAS/Natural. The role involves database software upgrades, administration, tuning, and maintenance, including problem-solving with vendors, disaster recovery, and 24x7 on-call support. The ideal candidate should have extensive experience in ADABAS database administration, performance tuning, and security, along with strong communication and teamwork skills. Ensono values work-life balance, offering remote work options, unlimited PTO, and comprehensive benefits.

Head of Disputes

Company: Robinhood

Location: Denver, CO / Remote

Posted Jan 24, 2025

Clinical Training Manager

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 24, 2025

Oscar, a health insurance company founded in 2012, is hiring a Clinical Training Manager. The role involves leading and overseeing the development, implementation, and evaluation of training programs for clinical and non-clinical staff. The manager will ensure staff are equipped to deliver high-quality service and meet regulatory standards. The position requires 4+ years of experience in operations-based learning and development, and proficiency in designing and delivering training programs using various modalities. The role is based in New York City, Tempe, or Los Angeles offices, or remotely from select states, with a base pay ranging from $92,880 to $135,450 annually. Oscar values diversity and offers comprehensive benefits.

Senior Health and Science Specialist, Amyloidosis Multi-Disciplinary Specialist, St. Louis W., MO

Company: Pfizer

Location: Remote

Posted Jan 24, 2025

Pfizer is seeking a seasoned sales professional with a minimum of 5-10 years of experience in pharmaceutical, biotech, or medical device sales. A Bachelor's Degree is required, but equivalent experience can be considered. The ideal candidate should have a proven track record in formulating and executing territory business plans, demonstrating strong teamwork and analytical skills. Experience in rare disease, specialty areas, product launches, and hospital sales is preferred. The role is remote, field-based, and covers St. Louis, Joplin, Springfield, and up to the Iowa state line. Relocation assistance may be available.

Arity- Business Systems Manager - Arity

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Business Systems Manager. The role involves developing and implementing project reviews, system analysis, enhancements, and testing of various applications. The manager will act as a liaison between IT, product managers, compliance, and end-users. Key responsibilities include analyzing project requirements, recommending solutions, and driving system changes. The company offers a competitive salary and a flexible, inclusive environment. The job involves supervisory duties and requires a bachelor's degree and 7+ years of experience.

Lead Data Scientist

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate is seeking a data-driven solutions leader to develop end-to-end machine learning systems, focusing on cloud performance, observability, and security. The ideal candidate will have experience in building and optimizing cloud-based ML systems, with proficiency in at least one major cloud provider. They should be familiar with modern data science tools and libraries, and have a Masters Degree with 5+ years of experience. Key responsibilities include identifying efficient tools and techniques, developing data sources to solve business problems, and mentoring team members. The role involves collaborating across teams, establishing best practices, and driving the development and deployment of ML solutions.

VP, Labor Sales

Company: Carrot Fertility

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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