Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Claim Consultant Private D&O

Company: The Hartford

Location: Hartford, CT / Remote

Posted Jan 24, 2025

The Hartford Global Financial Lines Directors and Officers (D&O) Claims Group is seeking a Claims Consultant with at least five years of experience in handling litigated Private and Non-Profit D&O coverage and/or liability cases. The role involves managing a caseload of claims from inception to final disposition, conducting investigations, analyzing coverage, liability, and damages, and communicating with insureds and other parties. The ideal candidate should possess excellent communication, strategic thinking, negotiation, and technical claim handling skills. The position offers a competitive base pay range of $121,280 - $181,920 and the possibility of a hybrid or remote work arrangement.

Enterprise Application Engineer (PLM)

Company: GE Aerospace

Location: Cincinnati, OH / Remote

Posted Jan 24, 2025

GE Aerospace is seeking an entry-level developer to join their PLM Platform Team. The role involves designing, developing, and implementing Teamcenter-based applications, contributing to a Model Based Enterprise and Digital Thread. The developer will collaborate with stakeholders, configure Teamcenter, integrate it with other enterprise systems, and ensure compliance with safety and regulatory standards. Familiarity with C/C++, Teamcenter server-side development, Java, HTML, XML, and automation techniques is desired. This is a remote position offering professional growth, challenging careers, and competitive compensation.

Senior Wind Hub Technician - Dakota 1

Company: GE Vernova

Location: Minot, ND / Remote

Posted Jan 24, 2025

Account Executive

Company: GANNETT

Location: Peoria, IL / Remote

Posted Jan 24, 2025

Senior Field Event Marketing Manager - Public Sector - (Washington, DC)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, research reports, and case studies on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to explain complex concepts clearly. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Life Pricing Actuary

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Life Pricing Actuary. The role involves developing and managing projects using actuarial and statistical standards, influencing data-driven solutions, and leading teams. The ideal candidate will have 8+ years of relevant actuarial experience in Life Insurance, FSA certification, and advanced knowledge in various tools and applications. The compensation for this role ranges from $143,200 to $227,050 annually. Allstate emphasizes inclusivity, diversity, and opportunities for professional growth.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, and research reports on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to collaborate with cross-functional teams. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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