Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Supervisor - Digital Certificate Operations

Company: GE Vernova

Location: Beijing, China / Remote

Posted Jan 24, 2025

Paid Search Media Specialist

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a data-driven media specialist for its in-house team, specializing in Paid Search execution and analytics. The role involves managing campaigns, optimizing performance, and driving strategic priorities. The ideal candidate should be comfortable with complex data, capable of creating defensible viewpoints, and proficient in campaign implementation and measurement. Responsibilities include monitoring and optimizing accounts, tracking performance, managing budgets, and collaborating with internal and external stakeholders. The position offers opportunities for growth and progression within the company.

Commissioning Engineer (m/w/d)

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

The job description outlines responsibilities for a Commissioning Engineer, who will be responsible for the installation, commissioning, and maintenance of HVDC and FACTS products on-site. The role involves coordinating onshore and offshore projects, ensuring timely completion and quality standards. The engineer will provide technical support to customers and internal functions, document activities, and handle health and safety matters. Required qualifications include a technical education, relevant experience, strong communication skills, problem-solving abilities, and proficiency in EHS regulations. The company offers extensive development opportunities, a secure employment contract, and a positive work environment.

Software Engineer

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Software Engineer for its Global Compliance team. The role involves designing and developing new systems to help manage drive time limits for commercial drivers, ensuring compliance with laws while optimizing driver operations. The engineer will work on backend, frontend, and mobile development, collaborating with stakeholders across teams. The ideal candidate has 4+ years of experience in skilled software engineering, a proactive growth mindset, and a desire to solve complex problems. Samsara values diversity and offers a competitive total compensation package along with flexible working options.

Senior Contracts Specialist - SLED

Company: GuidePoint Security

Location: Remote

Posted Jan 24, 2025

GuidePoint Security is a rapidly growing cybersecurity firm that offers trusted expertise and services to help organizations manage risks and optimize resources. The company is seeking a Senior Contracts Specialist for SLED, responsible for managing contracts, ensuring compliance with regulations, and developing strong relationships with stakeholders. The role requires 5+ years of public procurement experience, knowledge of FAR, FERPA, and other regulatory requirements, and excellent communication skills. GuidePoint offers competitive benefits, including medical and dental insurance, flexible time off, and a pet benefit option.

Senior Sales Manager

Company: GE Vernova

Location: Canada / Remote

Posted Jan 24, 2025

The East Region Senior Sales Manager for GE Renewable Energy's Onshore Wind division is tasked with driving growth in the wind turbine and services portfolio. This role involves maintaining customer relationships, developing new clients, and collaborating with various teams including product management, services, supply chain, finance, commercial operations, and project execution. The preferred location is Quebec or Ontario. Key responsibilities include understanding customer strategies and needs, promoting a customer-centric mindset, providing commercial and technical assistance, and identifying sales opportunities. The ideal candidate should have a Bachelor's degree in engineering or business, at least 7 years of relevant sales experience, fluency in French and English, and a thorough understanding of the Canadian or U.S. power generation industry.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Denver, CO / Remote

Posted Jan 24, 2025

Installation Engineer I, Field Service (Electron Microscopes)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Installation Engineer for a remote position in the US, near a major airport. The role involves installing electron microscopes at customer locations, providing world-class support, and collaborating with customers to resolve their specific needs. The ideal candidate should have a degree in mechatronics, mechanical/electrical/electronic engineering, or equivalent, and 1-3 years of related experience. IT skills, good English language skills, and a valid driver's license are required. The company offers a competitive package including benefits, flexible work hours, and opportunities for growth.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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