Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Staff Front End Software Engineer

Company: Laika

Location: Santa Ana, Costa Rica / Remote

Posted Jan 24, 2025

Thoropass, a rapidly expanding tech company based in New York, is seeking a Senior Front End Developer for a virtual opening in select LATAM locations. The role involves building and maintaining applications, working closely with the Product Manager, and contributing to the codebase. The ideal candidate should have 8+ years of front-end development experience in JS and React, a passion for delivering exceptional customer experiences, and strong communication skills. The company offers competitive compensation, healthcare, early equity, work-from-home flexibility, and a commitment to diversity and inclusion.

SEO Senior Strategist

Company: TripAdvisor

Location: New York, NY / Remote

Posted Jan 24, 2025

Tripadvisor is seeking a Sr. SEO Strategist for the Experiences & Things to do category. The role involves driving a best-in-class search strategy, partnering with product, user research, and content teams, and optimizing the site for search engines. The ideal candidate should have 8+ years of SEO experience, strong analytical skills, excellent communication, and a passion for travel. The company values accountability, transparency, growth mindset, diversity, adaptability, and being traveler-obsessed.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Sports Director

Company: Area Scouts

Location: Woonsocket, RI / Remote

Posted Jan 24, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Senior DevOps Engineer

Company: Restaurant365

Location: Remote

Posted Jan 24, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Senior DevOps Engineer. The role involves managing infrastructure, automation, and cloud services, with a focus on public cloud environments like Azure or AWS. Key responsibilities include automating public cloud environments, architecting services, container management, continuous deployment, and setting configuration standards. The ideal candidate will have extensive DevOps experience, automation skills, and proficiency in scripting languages. Azure and/or AWS administration experience, along with Linux and Windows knowledge, is required. The position offers a salary range of $120,000-$150,000, comprehensive benefits, and equity options.

Sports Director

Company: Area Scouts

Location: Spring, TX / Remote

Posted Jan 24, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Senior Software Engineer, Back End (Services)

Company: Juniper Square

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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