Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Staff Software Engineer, Backend - Engage (Remote within Ireland)

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Staff Software Engineer for the Engage product group. This role involves working autonomously on complex projects, setting technical direction, and integrating machine learning into work. The engineer will write production code with significant user and business impact, collaborate with cross-functional teams, and contribute to company growth. HubSpot values clean code, product feature development, and innovation. The ideal candidate has a passion for technical challenges, experience with Go To Market teams, and data analysis skills. Coaching and mentorship experience is also beneficial. HubSpot promotes a culture of flexibility and connection, with opportunities for remote work and in-person events.

Front End Engineer

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

Senior Product Marketing Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking a Senior Product Marketing Manager to join their team. The role involves partnering with product, web, and marketing operations teams to introduce new products and features, focusing on a rapidly growing division. The ideal candidate will leverage customer insights to position Procore's construction network, collaboration tools, and mobile applications competitively. They will develop marketing strategies, launch plans, and content, driving adoption and cross-departmental collaboration. The role requires a Bachelor's degree, 4+ years of product marketing experience, and expertise in positioning, messaging, and launch strategy. Knowledge of the construction industry is a plus. Procore offers competitive benefits, including health care plans, unlimited vacation, and an employee stock purchase plan.

Mainframe DB2 Infrastructure Specialist for z/OS

Company: Kyndryl

Location: Oslo, Norway / Remote

Posted Jan 24, 2025

Kyndryl is seeking a skilled Mainframe DB2 System Programmer with extensive experience. The role involves designing, building, managing, and modernizing mission-critical technology systems. The successful candidate will be responsible for developing, testing, and maintaining software controlling a computer's operating system, hardware, and other systems software. They will also ensure system security, troubleshoot complex issues, and guide functional objectives on technologies. The role offers opportunities for career growth, hands-on experience, and learning opportunities. Kyndryl values diversity and inclusivity, and the position requires a growth mindset, customer focus, and adaptability.

Account Executive

Company: Bluecore

Location: Remote

Posted Jan 24, 2025

Bluecore, a marketing technology company, is seeking an experienced Account Executive with a proven track record in high tech/MarTech space, particularly in eCommerce. The role involves generating sales opportunities, maintaining a healthy pipeline, and negotiating beneficial deal terms. The ideal candidate should have a deep understanding of retailer-specific marketing challenges, strong executive presence, and excellent communication skills. Bluecore offers a competitive compensation package, comprehensive benefits, and a flexible, inclusive work environment.

Senior Software Engineer, Product

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The Navigation engineering team is praised for being nimble, collaborative, and motivated. They build and support the digital experience of the company's flagship product, focusing on improving member healthcare outcomes. The team takes end-to-end ownership, working closely with product and design partners. They are looking for engineers with significant experience in full-stack web development, strong programming skills, and a passion for delivering high-quality products. The role involves partnering with product managers, contributing across the full stack, and promoting software engineering best practices.

ACCOUNT EXECUTIVE

Company: UKG

Location: Los Angeles, CA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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