Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

IT Strategy Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

Kyndryl is seeking an experienced IT Strategy Consultant to join their team. The role involves working closely with customers to understand their current IT landscapes, identify areas for modernization and optimization, and guide the development of strategic technology initiatives. The ideal candidate will have a strong background in cloud technologies, excellent communication skills, and a proven track record in supervising engagements and managing customer relationships. Kyndryl offers a flexible working policy, a diverse and inclusive culture, and opportunities for professional growth and development.

Senior Detection Engineer

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Field Applications Scientist (m/f/d) Pharma Analytics - BNL/Nordics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is recruiting for a Pharma Analytics Field Applications Scientist to cover the Benelux and Nordics Territory. The role involves providing technical support, collaborating with customers, maintaining technical expertise, and representing the company at events. The ideal candidate should have a Life Science degree, experience in molecular biology and genomic analytical techniques, and proficiency in English and another relevant language. The role requires 50-75% travel and a full, clean EU driving license.

Minority Business Treasury Management Advisor - Relationship Manager I

Company: PNC

Location: Remote

Posted Jan 24, 2025

PNC is seeking a Treasury Management Advisor for its Business Banking Minority Business organization. The role involves managing client relationships, growing sales and revenue, and handling credit and non-credit product origination. The ideal candidate should have a bachelor's degree, 3+ years of industry experience, and skills in client relationship building, credit, and financial analysis. PNC offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. The position is remote-based, with work performed from a quiet, confidential space in an approved home location.

Project Manager

Company: GE Vernova

Location: Umm Şalāl Muḩammad, Qatar / Remote

Posted Jan 24, 2025

The role involves delivering operational results, managing customer relationships, driving operational excellence, and ensuring financial performance. The candidate will report to the region Business Operations Director and work closely with all Software regional functions. Key responsibilities include managing customer relationships, driving operational excellence, and ensuring financial performance. The ideal candidate should have a Bachelor's degree in Science, Engineering, or Project/Business Management, with a minimum of 10-12 years of business experience, preferably in the SWS domain. They should have strong financial acumen, leadership skills, and experience in managing complex projects. Arabic speaking is preferable.

Machine Learning Engineer

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Senior Accountant

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages