Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Surfacing Designer, Industrial Design - Meta Reality Labs

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta's Reality Labs is seeking a Surfacing Designer for their Industrial Design team. The role involves creating 3D CAD surfaces and solid bodies, defining the visual and physical language of Meta's brand, and collaborating with cross-functional teams on complex technical programs. The ideal candidate should have a Bachelor's degree in Industrial Design, Mechanical Engineering, or a related field, along with 3+ years of professional experience in 3D modeling or CAD surfacing. Proficiency in PTC Creo or Siemens NX is required. The role offers a competitive salary, bonus, equity, and benefits, with the opportunity to work on category-defining products and shape the future of AR/VR industries.

Site Reliability Engineer - Compute

Company: Kyndryl

Location: Chennai, India / Remote

Posted Jan 23, 2025

Account Executive, Small Business - Iberia

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is transitioning from an 'all-in-one' suite to an 'all-on-one' platform, offering a set of tools for marketing, sales, and service teams. The company's flywheel philosophy leverages customer satisfaction for referrals and repeat sales. As an Account Executive, you'll use inbound selling strategies to find new business, conduct online demos, and sell HubSpot's value proposition to small and mid-sized businesses. The role requires 2+ years of closing sales experience, fluency in Spanish and English, and strong consultative selling skills. Benefits include generous remuneration, interactive training, education allowance, and comprehensive health insurance.

Media Search Analyst (France)

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

This job posting is for a Media Search Analyst role at TELUS International AI. The position offers flexibility, allowing you to set your own schedule and work from home. The role involves comprehensive assessments of diverse task categories, including music, video, and home pod evaluations. You'll analyze and evaluate search outcomes for App Store Content, conduct research using online tools, and apply market expertise to assess query accuracy and intent. No previous professional experience is required, but you must pass a basic assessment process and meet certain requirements, such as being a native French and English speaker, having an up-to-date Apple ID, and owning an Apple device. The role involves working on a part-time long-term project, with additional incentives provided throughout the assessment process. TELUS International AI is committed to diversity and inclusion, ensuring equal opportunities for all qualified applicants.

Territory Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 23, 2025

Forcepoint, a global cybersecurity company with over 20 years of experience and 2.7k employees, is seeking a sales professional with proven experience in cybersecurity. The ideal candidate will develop and execute a GTM plan, manage complex sales strategies, and engage with C-level contacts. Forcepoint values diversity and equal employment opportunities, encouraging applicants who align with their mission but may not meet every requirement.

Territory Sales Manager

Company:

Location: Alexandria, VA / Remote

Posted Jan 23, 2025

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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