Customer Experience Jobs in Remote

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Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Lead KOL Manager

Company: Seedify

Location: Remote

Posted Jan 23, 2025

The job posting seeks a Lead KOL Manager with web3 experience for a remote position. The ideal candidate will onboard influencers, manage campaigns, and collaborate with cross-functional teams. Key requirements include proven experience in web3, strong negotiation skills, excellent communication, strategic thinking, organization, and a network within the web3 space. Benefits include 21 days of holidays, sick days, training budget, work equipment budget, and monthly salary in stable coins.

Demand Generation Manager

Company: Radformation

Location: Remote

Posted Jan 23, 2025

Radformation is a company dedicated to reducing the global impact of cancer by automating and standardizing treatment planning workflows. They aim to provide high-quality care to all patients, regardless of location. They are seeking a Data-driven Demand Generation Manager to develop and execute targeted marketing campaigns, build automated lead generation programs, and conduct market research. The company values its employees, offering comprehensive benefits and a remote work environment. They celebrate diversity and are committed to creating an inclusive workplace.

VP, Strategy (Market Access Marketing)

Company: Avalere Health

Location: Remote

Posted Jan 23, 2025

Avalere Health, established in 2001, is a commercialization partner for biopharmaceutical, medical technology, and wellness industries. With over 1500 experts, they offer services in consulting, medical policy, value evidence, access, marketing, and digital experience. Avalere Health partners with clients to navigate the complex healthcare ecosystem, helping connect patients with life-changing therapies. The company values authenticity, integrity, diversity, teamwork, and enjoying the journey. They are part of the Disability Confident Scheme and offer a supportive work environment. The VP of Strategy & Market Access Marketing will lead strategy partnerships, grow the internal strategy team, and deliver thought leadership. The ideal candidate will have a related degree, 12+ years of strategic planning or marketing experience, and a proven track record in leading teams.

Graphic Designer

Company: Funnel Leasing

Location: Remote

Posted Jan 23, 2025

Funnel Leasing Inc is seeking a Graphic Designer to create high-quality visuals and designs that enhance the Funnel brand. The role involves designing marketing assets across digital and print channels, ensuring alignment with the brand and resonance with the audience. The ideal candidate is detail-oriented, has a diverse portfolio, and is passionate about impactful, on-trend designs. Funnel is a work-from-anywhere SaaS company that has revolutionized the proptech industry. They offer comprehensive benefits, including health insurance, retirement plans, and unlimited PTO. The Graphic Designer will be an integral part of the marketing team, producing creative assets, and staying updated with the latest design trends. They will also foster collaboration and possess a bias for action.

Marketing Project Manager

Company: Seedify

Location: Remote

Posted Jan 23, 2025

Seedify is looking for an experienced Marketing Project Manager with a strong background in web3 and marketing. The role involves managing projects from initiation to completion, ensuring they are delivered on time and within budget. The candidate must coordinate marketing activities, communicate effectively with stakeholders, and continuously improve project management processes. The position offers a remote work setup, competitive benefits, and a monthly salary in stable coins.

Account Manager, Data Centers

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a seasoned Account Manager with 5+ years of experience in technical Sales, Engineering, Project Management, or Marketing. The role involves building and expanding relationships with strategically important Data Center customers, achieving sales targets, and maintaining customer satisfaction. The candidate must have a Bachelor's degree, work authorization for the US, strong business acumen, and understanding of power systems. 30% travel is expected. The Account Manager will participate in account planning, develop sales strategies, and monitor competitors' activity.

Business Development Manager, Post Transplant (West)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Business Development Manager for the West Territory, focusing on post-transplant market expansion. The role involves driving sales targets, educating healthcare professionals on molecular diagnostics, and collaborating with various teams to identify growth opportunities. The ideal candidate should have a bachelor's degree in Health Science, 3-5 years of healthcare industry experience, preferably in transplantation, histocompatibility, or immunogenetics, and prior sales experience. The position requires significant travel (>50%) and offers a competitive salary range of $120,000.00-$177,000.00 along with comprehensive benefits.

Software Engineer IV

Company: Radicle Health

Location: Remote

Posted Jan 23, 2025

Radicle Health, a collection of human services software companies, is seeking a highly skilled Software Engineer IV. The role involves designing, developing, and maintaining complex software applications using AWS Lambda, Nodejs, TypeScript, and AWS Step Functions. The ideal candidate should have a Bachelor's degree in computer science or related field, 5+ years of professional experience in software development, and experience with serverless architectures and event-driven programming. The company offers a competitive compensation package and is committed to diversity and equal employment opportunities.

Clinical Sr Account Manager, Sales, Belgium

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc. is seeking a Clinical Sr Account Manager, Sales, Belgium. The role, part of the Clinical Sequencing Division (CSD) European Sales team, is remote and field-based, offering growth opportunities. The ideal candidate should have a background in Next Generation Sequencing, biomarkers clinical testing, and a strong network within the pathologist/oncologist environment. Responsibilities include promoting NGS clinical solutions, driving technology adoption, managing opportunity pipelines, achieving revenue targets, and maintaining customer relationships. Requirements include a Bachelor's or MS degree in Life Sciences, complex selling experience in healthcare, NGS sequencing and molecular biology knowledge, and proficiency with Microsoft Office and Salesforce.

Research Associate

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 23, 2025

Cyber Security Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Cyber Security Senior Consultant to safeguard organizations from digital threats. The role involves assessing, analyzing, and implementing security measures, collaborating with clients, and staying updated on the latest security trends. The ideal candidate should have 7+ years of cybersecurity experience, expertise in areas like SASE, IAM/PAM, and knowledge of cloud computing and hyperscalers services. They should be customer-focused, innovative, and able to communicate fluently in English and German.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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