Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Customer and Industries Partner Acceleration - EMEA

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Partner Acceleration Lead to drive profitable revenue through partner ecosystem. The role involves collaborating with Global SIs to develop and monetize breakthrough offerings, activating partners, and creating new joint GTM business models. The ideal candidate should have extensive experience with Global Systems Integrators, strong business development skills, and the ability to drive measurable outcomes with partner and ServiceNow sales teams.

Lead Field Service Engineer-MV/LV Drives/EMS

Company: GE Vernova

Location: Remote

Posted Jan 23, 2025

The Lead Field Service Engineer - Drives role involves performing a wide range of engineering tasks, ensuring proper installation, service, and commissioning of products and services. Key responsibilities include troubleshooting, developing documentation, installation and commissioning activities, project management, and customer support. The ideal candidate should have a Bachelor's Degree in Electrical Engineering, minimum 5 years of field service experience, and practical knowledge of GE Drive systems. Strong computer proficiency and customer-facing experience are also required.

Lead Field Service Engineer-MV/LV Drives

Company: GE Vernova

Location: Coraopolis, PA / Remote

Posted Jan 23, 2025

In-Store Advertising Product Manager, Shopping (Remote - Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Capital One Shopping is seeking a Product Manager with expertise in data-driven product development. The ideal candidate should have a strong background in SQL, Big Data, and Native UI's, and be comfortable leading teams of software and data engineers. They should possess a customer-centric mindset, strategic thinking, and excellent communication skills. The role involves designing and delivering data platform features, understanding enterprise data requirements, and pushing for user-centric product development. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and proficiency in SQL.

Sr Reg Affairs Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The job posting is for a Senior Regulatory Affairs Specialist position in a global clinical trial setting. The role involves leading regulatory discussions, coordinating strategies for Phase 1 to 4 clinical trials, and providing strategic regulatory intelligence. The successful candidate will interact with sponsors, review clinical trial documents, and manage project teams. They will also represent the regulatory department, arrange client meetings, and have a strong understanding of global regulatory guidelines.

Principal Reg Affairs Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Principal Regulatory Affairs Specialist to join their global Regulatory Affairs department. This role involves leading discussions and coordinating regulatory strategies for clinical trials, studies, and projects. The successful candidate will be part of a global team, providing innovative solutions and global regulatory expertise. They will interact with sponsors, review clinical trial regulatory documents, and manage project teams. The role requires a Bachelor's or advanced degree, previous experience in regulatory affairs, excellent command of English, strong interpersonal skills, and advanced computer skills. PPD clinical research services offers a competitive salary, extensive benefits, flexible working culture, and a collaborative environment. The mission is to enable customers to make the world healthier, cleaner, and safer.

Customer Care Associate, Remote in Alberta, Canada

Company: Carewell

Location: Remote

Posted Jan 23, 2025

Carewell is seeking a Customer Care Associate in Alberta, Canada. The role involves providing top-tier service to family caregivers, handling customer needs, and building trust-based relationships. The ideal candidate should have 1-2 years of customer service experience, strong service skills, and proficiency in computer and typing skills. They must be legally authorized to work in Canada and complete a 3-week training program. Carewell offers competitive pay, remote work, vacation, holiday pay, and a sign-on bonus. The company is dedicated to making caregiving easier and is a fast-growing, customer-centric business.

Head of Insider Protect Program Support (US)

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 23, 2025

Localization Engineer, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific offers a positive work environment with meaningful work that impacts global health, safety, and cleanliness. The job involves providing engineering and technical services, applying advanced expertise for high-quality projects, and managing localization engineering tasks. Required skills include experience with various file formats, CAT/TMS tools, Content Management Systems, and programming languages. The role demands strong communication, collaboration, and project management skills, with a preference for certification in localization engineering. The company values diversity and offers opportunities for career growth.

Staff Fullstack Engineer, Anonym

Company: Mozilla

Location: Remote

Posted Jan 23, 2025

Mozilla Corporation, a nonprofit technology company, is seeking a versatile fullstack Software Engineer to enhance their gotomarket strategy. The role involves designing, implementing, and maintaining core services and infrastructure built around distributed computing in Trusted Execution Environments. The ideal candidate should have 7+ years of software engineering experience, proficiency in Java and Python, and cloud development experience in Azure, AWS, or GCP. Bonus points for familiarity with big data processing frameworks, real-time data streaming technologies, and privacy-enhancing technologies.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages