Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Buyer/Planner II (Clinical experience)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Vendor Management Specialist (VMS) will be a crucial role in supporting clinical trials, particularly during start-up operations. The VMS will act as a key liaison between multiple stakeholders, ensuring detailed coordination for timely trial execution. They will collaborate with Global Vendor Managers, sourcing partners, vendors, and internal teams to facilitate comprehensive vendor utilization. The VMS will provide dedicated support to the Clinical Trial Lead and trial team, offering timely updates, preparing reports, and resolving operational challenges. They will also build and maintain positive relationships with vendors, ensuring alignment on trial activities and adherence to regulations.

Entry Level Sales Intern

Company: Equinix, Inc

Location: Tampa, FL / Remote

Posted Jan 23, 2025

Advisory Software Engineer

Company: eMoney

Location: Remote

Posted Jan 23, 2025

Copywriter (junior-mid-level)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific's PPD division is seeking a Copywriter to create compelling content for clinical trials. The role involves collaborating with various teams, managing campaigns, and ensuring all work aligns with brand guidelines. The ideal candidate will have 2-3 years of writing experience, strong editing skills, and the ability to work in a fast-paced environment. The company values diversity, innovation, and employee well-being, offering competitive benefits and a mission-driven culture.

Manager, UM Authorization Strategy

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Sr. Systems Manager, NetSuite Administrator

Company: hims & hers

Location: Remote

Posted Jan 23, 2025

Hims & Hers Health, Inc. is a leading health and wellness platform offering nonprescription products and personalized prescription solutions for various health conditions. They are seeking a Sr Systems Manager, NetSuite Administrator to implement, customize, and optimize NetSuite ERP solutions. The role involves working closely with stakeholders, managing integrations, configuring NetSuite modules, and ensuring system compliance. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, and a focus on diversity and inclusion.

Global Controller, Assembly, Test, Maintenance, Repair & Overhaul (ATMRO)

Company: GE Aerospace

Location: Budapest, Hungary / Remote

Posted Jan 23, 2025

The Global ATMRO Controller is responsible for managing all accounting aspects of the global Assembly, Test, Maintenance, Repair and Overhaul (MRO) network within Commercial Engines & Services. Key duties include ensuring technical compliance with US GAAP, financial and operational internal controls, process simplification, and delivering operational accounting excellence. The role involves leading a global team of eight, overseeing Controllership teams across sites, and driving efficient close processes. The ideal candidate should have a Bachelor's degree in finance/accounting, 12+ years of accounting/finance experience, strong leadership and communication skills, and the ability to analyze and resolve problems.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Sr Product Specialist, Human Genotyping Sales for the Midwest region. The role involves growing the company's presence in Human genotyping, focusing on Axiom product lines, and working with marketing and business partners. The successful candidate will develop and own annual and quarterly business plans, understand customer needs, and manage the sales process. A Bachelor's degree in a related field is required, with a Master's or PhD being desirable. At least 5 years of sales experience, preferably in genomics, is needed. The role is remote and requires approximately 40-50% travel.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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