Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Customer Success Architect - ANZ

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Customer Success Architect (CSA) to empower 100,000+ organizations with its AI-powered DevSecOps Platform. The CSA will align the platform with customers' unique business objectives, drive long-term success, and serve as a trusted advisor. Key responsibilities include partnering with customers, understanding their journey, and guiding future adoption. The role requires a deep understanding of Git, software development lifecycle, and DevSecOps. Candidates must have prior Customer Success experience, strong communication skills, and technical acumen. The hiring process involves a screening call, hiring manager interview, peer interview, and panel interview.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Outside Sales Representative

Company:

Location: San Diego, CA / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in San Diego, California. The role offers a salary between $75,000 and $95,000 per year, with opportunities for growth and job stability. The successful candidate will manage and grow existing accounts, bring in new business, and provide effective business solutions. Uline offers comprehensive benefits including complete insurance coverage, 401(k) with employer match, paid holidays, generous paid time off, and bonus programs. The company culture emphasizes strong customer relationships built on trust, with a focus on work-life balance and continuous learning.

Personalized Internet Assessor - India (Punjabi Language)

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS International is seeking passionate individuals for a remote role assessing online search results to improve their quality. The job involves analyzing and rating content relevance, checking grammar, tone, and cultural appropriateness using a PC and smartphone. Proficiency in English and Punjabi, residency in India for the past 5 years, and familiarity with social media and Google products are required. The role offers flexible hours, task-based payment, and potential for higher earnings. Successful applicants will undergo a recruitment process including a Punjabi language test and open book assessment.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

Territory Account Manager

Company:

Location: New Orleans, LA / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager. The role involves building and maintaining strong customer relationships, managing and growing existing accounts, and bringing in new business. Uline offers comprehensive training, mentorship, and a range of benefits including complete insurance coverage, 401(k) with employer match, paid holidays, and generous paid time off. The company culture emphasizes incredible service, quality products, and same-day shipping. As an Account Manager, one can expect to manage accounts across various industries, design their work schedule with work-life balance, and have opportunities for career growth and transition to new markets.

Personalized Internet Ads Assessor - Czech Speakers in Canada

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

This job posting is for a freelance, remote position as a Personalized Internet Ads Assessor. The role involves reviewing online advertisements, rating their relevance, and providing feedback on language and cultural relevance. The goal is to enhance the quality and layout of ads for millions of users. The position offers flexible hours, access to mental health support, and the opportunity to be part of a global AI community. No prior professional experience is required, but candidates must pass an assessment and meet basic requirements including excellent English and Czech communication skills, familiarity with Canadian affairs, and daily access to a broadband internet connection and a smartphone.

Online Data Analyst - Japan

Company: TELUS Digital

Location: Tokyo, Japan / Remote

Posted Jan 23, 2025

This is a part-time, long-term freelance opportunity for detail-oriented individuals with a passion for research and understanding of national and local geography. The role involves enhancing digital maps used globally, conducting online research, and completing various tasks such as data verification and accuracy checks. The position requires full professional proficiency in English and Japanese, residency in Japan for the last 2 years, and daily access to broadband internet, computer, and relevant software. The assessment process includes a qualification exam and ID verification. TELUS Digital AI is committed to diversity and inclusion, offering equal opportunities to all qualified applicants.

Sr. Technical Account Manager - East

Company: Axonius

Location: Remote

Posted Jan 23, 2025

Axonius is seeking a Senior Technical Account Manager with at least 4 years of industry experience in a customer-facing role within software and/or technology. The role involves training customers on product usage, demonstrating new features, building and maintaining customer relationships, and working with customers and the product team on feature requests. The ideal candidate should have a strong understanding of Internet protocols, data formats, networking, and endpoint security technologies. They should also possess excellent verbal and written communication skills, be self-driven, and have a customer-focused approach. Axonius offers a competitive salary, stock options, attractive benefits, and an annual bonus. The company is committed to fair and equitable compensation packages and supports a diverse and inclusive workplace.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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