Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Staff Software Engineer, Backend - FinHub

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 23, 2025

Coinbase is seeking a highly experienced software engineer with a passion for crypto and blockchain technology to join their Platform Product Group. The role involves architecting and developing a platform for financial data, managing projects, mentoring team members, and collaborating with various teams. The ideal candidate should have 8+ years of software engineering experience, big data systems architecture experience, and a track record of uplevelling junior engineers. They should also be passionate about building an open financial system and have experience in integrating with NetSuite APIs and developing financial tools.

Account Executive - MM - Customer - Steel/Concrete

Company: Trimble

Location: Remote

Posted Jan 23, 2025

Trimble, a leader in the construction software industry, is seeking a high-energy Sales Professional with strong sales skills, business acumen, and technical aptitude. The Customer Sales Account Executive will grow current Trimble AECO software customer accounts, understand their business needs, and demonstrate how Trimble can address their critical needs. Key responsibilities include developing and closing medium and large contracts, managing customer relationships for growth, and identifying new opportunities within the customer base. The ideal candidate should have 8+ years of experience selling SaaS solutions, a track record of exceeding sales targets, and proficiency in Salesforce CRM and Google Suite products. Prior construction industry experience is preferred.

Senior Site Reliability Engineer, Customer Support Technology

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Atlassian is seeking an experienced Site Reliability Engineer to join their Customer Support Technology team. The ideal candidate should have at least 8 years of experience in operating critical customer-facing cloud products, strong knowledge of industry best practices for SRE, and expertise in public cloud offerings like AWS components. They should be passionate about building reliable services, have experience with container systems, and strong organizational and interpersonal skills. Familiarity with languages like Java, Kotlin, Python, and JS, along with experience in microservice architecture and database administration, is highly valued.

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Clifton, NJ / Remote

Posted Jan 23, 2025

Sales Executive CEE_DACH Region

Company: Trimble

Location: Remote

Posted Jan 23, 2025

Transporeon, a Trimble Company, is seeking a B2B Sales professional with at least 3 years of experience in complex logistics/transport processes. The role involves selling Transporeon's web-based SaaS solutions to new clients, driving changes, and being part of a transformation journey. The company offers a hunter mindset work environment, international collaboration, and a friendly recruitment process. Transporeon values diversity and inclusiveness, with programs in place to ensure all employees feel seen, heard, and welcomed.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

WCM Industrial Efficiency Engineer

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

Saint-Gobain is seeking a WCM Industrial Efficiency Engineer to support the company's World Class Operational Excellence initiative. The role involves investigating and problem-solving plant performance issues, rationalizing and planning performance improvement activities, and teaching WCM Industrial Efficiency Pillar routines. The engineer will travel up to 75% across multiple U.S. Roofing sites, working closely with Plant Resources and pillar teams. Required qualifications include a Bachelor's Degree in mechanical engineering or similar, minimum five years of experience in continuous process manufacturing, and proficiency in Continuous Improvement, TPM, WCM principles. Saint-Gobain offers a comprehensive Total Rewards Program, emphasizing diversity, inclusion, and sustainability.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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