Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Technical Recruiter (Temp / Contract)

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company specializing in social impact education, is seeking a temporary Technical Recruiter. The role involves partnering with hiring managers, full-cycle recruitment, building strong relationships, and developing sourcing strategies. The ideal candidate should have 2+ years of tech recruiting experience, excellent communication skills, strong technical skills, and experience with applicant tracking systems. The position offers a competitive hourly rate, remote work, and potential extension beyond the initial 3-month assignment. EVERFI is committed to equal employment opportunities.

General Upwork Application

Company: Upwork

Location: Remote

Posted Jan 23, 2025

Senior Oncology Data Specialist (ODS-C): Full-Time

Company: Q-Centrix

Location: Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking talented individuals to join their team. They offer a flexible, 100% remote environment with competitive pay and comprehensive benefits. The role involves delivering quality solutions to hospital partners, performing data collection and reporting, and supporting the CoC Accreditation process. Required skills include experience with multiple patient medical record systems, strong analytical skills, and high standards for accuracy. The company values information security and privacy, and is SOC2 + HITRUST certified. They offer opportunities for learning and growth, and are committed to diversity, equity, and inclusion.

Learning Strategist - Tech/Professional Services, Support Enablement

Company: KeepTruckin

Location: Remote

Posted Jan 23, 2025

KeepTruckin, a company specializing in AI and computer vision for vehicle safety and efficiency, is seeking a Learning Strategist. The role involves developing and implementing learning programs, conducting technical training needs analysis, and working closely with Tech Engineers. Responsibilities include vetting requests, analyzing their scope, and collaborating with various teams for product launches and training initiatives. The ideal candidate should have 3+ years of instructional design experience, strong communication and data analysis skills, and a background in training, learning, and development.

Sales

Company: J. J. Keller & Associates, Inc.

Location: Green Bay, WI / Remote

Posted Jan 23, 2025

Demand Generation Marketing Manager, Workplace Culture

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Demand Generation Marketing Manager role involves executing marketing strategies, managing channels, designing campaigns, and driving leads. The role requires 3-5 years of experience in demand generation, content marketing, or paid advertising, along with skills in CRM, marketing automation, and project management. EVERFI offers competitive benefits, a casual work environment, and opportunities for professional growth.

Email Marketing Associate

Company: Yello

Location: Remote

Posted Jan 23, 2025

Yello, a talent acquisition software company founded in 2008, is seeking an experienced email marketing professional. The ideal candidate should have 1 year of experience in email marketing, HTML & CSS coding proficiency, and strong problem-solving skills. The role involves managing end-to-end email production processes, campaign optimization, and reporting. The candidate will collaborate with internal teams, stay updated on email marketing best practices, and support growth marketing initiatives. Yello recently merged with WayUp, a leading Diversity & Inclusion platform.

Head of Data Infrastructure

Company: LendingHome

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Program Manager, Disaster Response

Company: GlobalGiving

Location: Remote

Posted Jan 23, 2025

GlobalGiving is seeking a Program Manager for their Disaster Response Team. The role involves supporting community-led responses to humanitarian crises and natural disasters, managing disaster and humanitarian programs, and communicating effectively with stakeholders. The ideal candidate should have a bachelor's degree in a relevant field, at least 4 years of experience in humanitarian response or human rights, and a commitment to disrupting the status quo in philanthropy. They should also have experience in grantmaking, understanding of human rights risk assessment, and proficiency in technology-enabled processes. The position offers a competitive salary, flexible work hours, remote work options, and a meaningful job with opportunities for professional development.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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