Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Intelligence Analyst Intern - Technical Analysis Cell (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a highly technical intern for a 12-week program starting June 2nd. The role involves analyzing cloud intrusions and mobile malware, creating tools for automation, and contributing to active mitigation efforts. The ideal candidate should have familiarity with cloud service providers, an investigative mindset, strong problem-solving skills, and the ability to learn quickly. Bonus points for knowledge of programming languages, malware analysis, and reverse engineering principles. The internship offers a remote-friendly work culture, competitive compensation, professional development opportunities, and the chance to work with a passionate team.

Content Developer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is hiring an experienced Content Developer for a cyber security IDIQ vehicle. The role involves proactively searching for threats, inspecting traffic for anomalies, and developing custom content within Splunk SIEM. The developer will also participate in briefings, author reports, and interface with customers. Primary responsibilities include capturing use cases, developing correlation rules, and maintaining Splunk data models. The ideal candidate should have a degree in Computer Science or related field, extensive experience in incident detection, malware analysis, and cyber forensics, and expert knowledge in various cybersecurity areas. Preferred qualifications include experience with cloud security monitoring and Splunk certifications.

UNIX Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role is diverse and challenging, offering opportunities for growth and specialization across various industries. Kyndryl values diversity, inclusivity, and employee development, providing state-of-the-art resources, learning opportunities, and a supportive work environment.

Squad Lead - Technical Lead

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Legal Operations Associate

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

GlossGenius is seeking a Legal Operations Manager to manage business operations for the GlossGenius Legal Department. The role involves process design and improvement, vendor and contract management, and legal technology implementation. The ideal candidate will have 3+ years of experience in legal, compliance, or finance operations, with a focus on detail and process. They will report to the Senior Counsel and work closely with other departments. The role offers a competitive salary, benefits, and opportunities for professional development. GlossGenius is committed to creating an inclusive workplace.

Director, Data Science, Earnix Design

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual's Insights & Solutions group is seeking an Assistant Director or Director, Data Science to lead the design and build of major pricing and underwriting programs in Earnix. The role involves leading a team to build pricing and underwriting programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and coordinating with tech and data solutions teams. The ideal candidate should have a strong understanding of rating algorithm structures, broad knowledge of predictive analytic techniques, and advanced knowledge of predictive toolset. Liberty Mutual fosters a diverse, equitable, and inclusive workplace, offering comprehensive benefits and continuous learning opportunities.

Area Business Manager, Columbus, OH

Company: Blueprint Medicines

Location: Columbus, OH / Remote

Posted Jan 23, 2025

Customer Support Agent - Dutch Speaker

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Principal Software Security Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Principal Product Security Engineer to join their team in revolutionizing the AEC industry. The role involves adding offensive security expertise to a team of passionate technologists, uncovering security improvements, and improving systems, processes, and practices. The engineer will have the flexibility to engage across multiple teams and geographies, providing support and advice. They will own and mature the SSDLC across AEC teams, attend security conferences, and improve vulnerability and 0-day response processes. Minimum qualifications include a degree in cybersecurity/computer science, 5+ years of hands-on offensive security experience, and experience with various programming languages. Preferred qualifications include experience with writing reports, familiarity with modern software practices, and knowledge of security disciplines outside of offensive security.

Account Manager (Chicago)

Company: Yieldmo

Location: Remote

Posted Jan 23, 2025

Sr. Customer Success Manager - DACH

Company: Pluralsight

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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