Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Website Operations Manager (100% Remote)

Company: US Foods

Location: Remote

Posted Jan 23, 2025

US Foods is seeking a Web Operations Manager to manage the evaluation, direction, enhancements, and execution of their website, usfoods.com. The ideal candidate will collaborate with cross-functional teams to deliver front-end development and management of their Adobe Experience Manager CMS instance. Responsibilities include website presence evaluation, development management, Adobe Experience Manager (AEM) management, collaboration with digital content creators, content updates, quality assurance, performance monitoring, user experience enhancement, SEO optimization, security management, and staying updated with industry trends. The role is remote, with a preferred qualification of Adobe Experience Manager certification. Expected compensation ranges from $80,300 to $120,000 depending on location.

Senior Staff Software Engineer, Ads Formats

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with 97M daily active users, is seeking a seasoned technical engineering leader. The role involves enhancing product development velocity, standardizing formats infrastructure, and accelerating new formats innovation. The ideal candidate should have at least 10 years of technical leadership experience, expertise in the ads domain, and a track record of delivering high-impact ad products. Benefits include comprehensive healthcare, 401k matching, flexible vacation, and more.

Outside Sales Rep - Greater NYC Area

Company: Restaurant365

Location: Remote

Posted Jan 23, 2025

Restaurant365 is seeking a proactive, competitive, and driven Outside Sales Rep for a remote position in New York City. The ideal candidate will thrive in competitive situations, be introspective, and excel in building strong relationships with restaurant industry decision-makers. The role involves driving results, achieving sales targets, and staying ahead of industry trends. Compensation includes a salary range of $75,000 - $85,000 and an OTE of $156,000 - $181,000, along with comprehensive benefits.

UX Designer II-III

Company: WEX

Location: Remote

Posted Jan 23, 2025

Product Designer

Company: Hometap

Location: Boston, MA / Remote

Posted Jan 23, 2025

Hometap, a recognized great place to work by The Boston Globe and Forbes, is seeking a Product Designer. The role involves designing innovative, user-friendly digital experiences, conducting user research, and collaborating with cross-functional teams. Hometap offers competitive compensation, healthcare coverage, unlimited PTO, and a strong culture. The ideal candidate should have 3+ years of product design experience, proficiency in Figma and Jira, and strong user empathy.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Sports Director

Company: Area Scouts

Location: Springfield, MO / Remote

Posted Jan 23, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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