Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Cobalt Core Pentester - US Remote-Only

Company: Cobalt

Location: Remote

Posted Jan 23, 2025

The Cobalt Core is a community of experienced security pentesters who are passionate about their work and strive for quality. They are looking for mid-level pentesters with at least 3 years of experience, a professional demeanor, and strong work ethic. The role involves manual penetration testing of various applications and networks, documenting results, and collaborating with clients. Benefits include working with skilled researchers, flexible hours, and professional development. The application process is selective, involving a chat with a Cobalt representative, a technical skills assessment, background check, and ID verification.

Senior QA Engineer

Company: Bluecore

Location: Remote

Posted Jan 23, 2025

Infrastructure Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Hatch is a company dedicated to assisting small businesses in starting and growing. They are constructing financial products to empower business owners, allowing them to concentrate on their products and business expansion. The Infrastructure Engineer role at Hatch offers the opportunity to significantly impact the cloud platform, working with various tools and teams. The role is remote and involves using Terraform, Ansible, Packer, Python, and GitHub Actions. The team prioritizes clear communication and problem-solving. In the first month, the focus will be on understanding the platform, tools, and processes, with significant work on Terraform and AWS. Future responsibilities may include enhancing application monitoring, logging, and working with Kubernetes and CD tools.

Implementation Manager, Enterprise, General Contractors

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an Implementation Manager to establish and maintain long-term partnerships with strategic Enterprise customers. The role involves onboarding, training, and increasing product adoption, while collaborating with various teams. The ideal candidate should be innovative, persuasive, creative, and results-oriented, with a strong understanding of client businesses. They should have 5+ years of experience managing implementations, preferably in the construction or financial SaaS industry. The role offers opportunities for mentoring, cross-departmental collaboration, and immersion in Procore's product offerings. Procore provides competitive benefits, including health care plans, unlimited vacation, and an employee stock purchase plan.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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