Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Next.JS/React Engineer

Company: Bixal

Location: Remote

Posted Jan 23, 2025

Bixal, a consulting firm based in Fairfax, VA, is seeking a tech team member to design and redesign websites for clients. The role involves using JavaScript, React, CSS, SASS, and other front-end technologies. Bixal emphasizes continuous learning, professional development, and leaving a positive impact. The company offers competitive benefits including flexible hours, work-from-home options, and comprehensive health benefits. Bixal is an equal opportunity employer committed to diversity, equity, and inclusion.

Account Manager - Semiconductor Industry - EDA - m/f/d

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Siemens EDA is seeking a motivated Account Manager to drive sales of their software, services, and hardware across the Netherlands, Germany, and eastern Europe. The role involves managing customer relationships, identifying key projects and decision-makers, and formulating solutions to meet customer requirements. The ideal candidate should have a Bachelor's degree in electrical engineering, substantial account management experience, and a strong understanding of the semiconductor industry. Proficiency in Microsoft Office and excellent communication skills are required. Siemens Software offers flexibility, competitive benefits, and a diverse, inclusive work environment.

Senior Machine Learning Engineering Manager

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Atlassian is seeking a Senior Machine Learning Engineering Manager to join their Core Machine Learning team. The role involves managing the end-to-end machine learning lifecycle, researching and implementing novel techniques, mentoring team members, and collaborating with various stakeholders. The team sits within the Data Technology Insights group, working cross-functionally across Growth, GTM, Product, Finance, and Sales organizations. The ideal candidate should have a Master's or PhD in a quantitative subject, 5+ years of experience managing ML engineering teams, and a strong focus on business practicality. Atlassian offers competitive compensation and a variety of perks and benefits.

Machine Learning Engineer II, ML Fraud

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm, a company revolutionizing credit with honest and friendly buy now, pay later options, is seeking a Machine Learning Engineer II to join their ML Fraud team. The role involves developing sophisticated models for real-time transaction decisions, leveraging cutting-edge algorithms and proprietary data to detect and prevent online fraud. The engineer will collaborate with experts to tackle complex challenges, create innovative solutions, and advance fraud detection capabilities. Affirm offers a competitive total compensation package, including health care coverage, flexible spending wallets, time off, and an employee stock purchase plan. The company is remote-first, with most roles available across the country.

Virtual Primary Care Physician (MO Licensure)

Company: Galileo Health

Location: Remote

Posted Jan 23, 2025

Galileo, a nationwide medical practice founded by healthcare pioneer Dr. Tom X. Lee, is seeking culturally sensitive clinicians for a digital-first primary care role. The position involves providing high-quality, comprehensive care via asynchronous text-based chat and synchronous video to diverse patients with complex and chronic conditions. Clinicians will leverage data, technology, and operational rigor to optimize patient outcomes, offering personalized care and shared decision-making. Galileo operates 24/7, requiring a minimum of 14 hours weekly, with competitive compensation and benefits. Ideal candidates have 4+ years of complex care experience, digital health aptitude, and board certification in Family Medicine or Internal Medicine.

Sr. Dir., Technology Industry GTM

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 23, 2025

Portfolio Director, Talent Pipeline Assessments

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual is seeking a Portfolio Director, Talent Pipeline Assessments for their People, Purpose & Brand (PP&B) Talent Pipeline organization. The role involves setting and maintaining the assessment, skills, and research architecture to support a skills-based talent strategy. Key responsibilities include innovating talent pipeline solutions, developing and sustaining skills architecture, conducting continuous research, managing the assessment portfolio, and collaborating for DEI excellence. The ideal candidate will have a PhD in Industrial Organizational Psychology, 5+ years of private sector experience, and expertise in psychometrics, assessment design, and skills taxonomy development.

NSQIP Team Lead

Company: Q-Centrix

Location: Remote

Posted Jan 23, 2025

Q-Centrix offers a purposeful career with a meaningful impact, focusing on quality data abstraction for positive patient outcomes in value-based care. The Clinical Data Lead role involves managing quality tasks, including new team member orientation, IRR validation, fallout reviews, and partner satisfaction. The role requires high accuracy, technical proficiency, strong communication skills, and adaptability. Preferred qualifications include NSQIP data abstraction experience, SCR certification, surgical nursing background, and EMR exposure. Q-Centrix provides a competitive rewards package, including flexible work, robust benefits, and opportunities for professional development.

Specialist Solution Engineer - Service Cloud

Company: Salesforce

Location: Zurich, Switzerland / Remote

Posted Jan 23, 2025

Salesforce, the Customer Company, is seeking a Service Cloud Solution Engineer. The role involves promoting Service Cloud value to customers and field teams, assessing business requirements, developing a technical sales strategy, configuring and demonstrating solutions, and collaborating on multi-functional initiatives. The ideal candidate should possess thought leadership, technical and business acumen, and credibility. They should have a deep functional understanding of call centre operations, curiosity, energy, and teamwork skills. Previous experience as a Sales Engineer/Architect for a CRM/AI company is required, along with knowledge of related applications and cloud technology. English fluency is essential, with German and/or French being a plus. Salesforce is committed to equality and diversity, offering inclusive programs and initiatives.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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