Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Reg Affairs Manager - Global CTAs (ATMP/GMO)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Regulatory Affairs Manager to join their global team. The role involves leading global regulatory submissions, providing regulatory strategy advice, and managing project budgeting. The ideal candidate should have a Bachelor's or advanced degree, at least 5 years of experience, and excellent communication and interpersonal skills. The company offers a competitive salary, extensive benefits, and a flexible working culture. The mission is to make the world healthier, cleaner, and safer.

Underwriter II - Tax Credit

Company: PNC

Location: Remote

Posted Jan 23, 2025

Microsoft Senior Implementation Analyst(Hybrid) - SP or RJ

Company: Equinix, Inc

Location: Santana de Parnaíba, Brazil / Remote

Posted Jan 23, 2025

Manager, Business Marketing

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 23, 2025

Director, Web Strategy

Company: Equinix, Inc

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Squad Leader

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Coding Specialist

Company: Evergreen Nephrology

Location: Remote

Posted Jan 23, 2025

Evergreen Nephrology is seeking a Coding Specialist who is devoted, compassionate, and thrives in innovative environments. The role involves accurately coding diagnoses, ensuring compliance with regulatory requirements, and maintaining a high productivity rate. The ideal candidate should have 2+ years of recent outpatient medical coding experience, possess a coding credential, and have strong knowledge of ICD10CM, CPT coding, and healthcare laws. Evergreen Nephrology offers a competitive total rewards package, family-friendly policies, and a robust training and development program.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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