Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Project Manager

Company: OLIVER Agency - North America

Location: USA

Posted Nov 26, 2025

OLIVER is seeking an experienced Project Manager to support a global financial and investment services account. The role involves coordinating creative production, managing project timelines, collaborating with stakeholders, and navigating regulatory requirements in the financial services industry. The ideal candidate will have 3+ years of creative project management experience, knowledge of investment and financial services, and strong process-driven skills.

Personal Litigation Injury Protection Resolution Specialist

Company: Reserv

Location: USA

Posted Nov 26, 2025

Reserv, an insurtech company, seeks a PIP Resolution Specialist to enhance claims efficiency with competitive benefits and a focus on innovation. The role emphasizes problem-solving, empathy, and technology-driven processes while offering flexible work arrangements and professional development opportunities.

Associate Analyst - Cyber Threat Intelligence

Company: SONY global

Location: USA

Posted Nov 26, 2025

Sony Corporation of America is seeking a remote Associate Analyst Cyber Threat Intelligence role with responsibilities in threat analysis, security incident response, and collaboration across global teams. The position offers competitive pay, comprehensive benefits, flexible work arrangements, and career development opportunities, with a salary range of $85,000-$105,000 and potential bonuses.

Data Analyst - Amazon

Company: Trafilea

Location: USA

Posted Nov 26, 2025

Trafilea is a tech-driven platform focused on transforming brand growth through AI and automation. The job description highlights responsibilities involving data analysis, market insights, and scaling brands across global e-commerce platforms. It emphasizes opportunities for growth, innovation, and collaboration with a diverse team, along with competitive benefits like remote work and a strong global presence.

Employee Relations Partner

Company: labcorp

Location: USA

Posted Nov 26, 2025

The Employee Relations Partner role involves conducting investigations, managing employee relations programs, and supporting a positive workplace culture. The position requires 2-3 years of experience, preferably in ER, and a bachelor's degree. Key responsibilities include thorough investigations, clear communication, and problem-solving skills.

Principal Platform Architect

Company: Finalsite

Location: USA

Posted Nov 26, 2025

Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. They seek a Principal Platform Architect to lead the design and evolution of their next-generation platform, focusing on scalability, security, and modernization. The role involves strategic architecture, hands-on engineering, mentoring teams, and driving platform strategy across engineering teams.

Senior Data Scientist (Power Systems)

Company: Phaidra

Location: USA

Posted Nov 26, 2025

The job posting outlines responsibilities and qualifications for a role focused on developing electrical system ontology for data centers. The role involves creating tools for monitoring system telemetry, developing anomaly detection models, and collaborating with customer operations teams. The company seeks candidates with 3+ years of experience in electrical or power systems operations, a relevant degree, and strong problem-solving and communication skills.

Compliance Manager

Company: PLACE Corporate Careers

Location: USA

Posted Nov 26, 2025

The text is a job description for a Compliance Manager role at Blueprint Title and Southwest Land Title, which are part of the PLACE ecosystem. The role involves ensuring regulatory compliance, managing licensing requirements, and leading state market expansion efforts. The company values include grit, results, teamwork, and humility.

Seller Experience Process & Systems - Program Manager

Company: Stripe

Location: USA

Posted Nov 26, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Seller Experience & Insights team focuses on improving GTM tools, systems, and processes to drive productivity and operational efficiency. The role involves defining KPIs, collecting seller insights, assessing impact of changes, optimizing tools, and collaborating with cross-functional teams.

Sr Reconciliation Representative

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 26, 2025

American Specialty Health Incorporated (ASH) is seeking a Senior Reconciliation Representative to join their Reconciliation department. The role involves reconciling claims, researching and resolving issues, and communicating with health plan payors. The position requires strong communication skills, attention to detail, and the ability to work remotely.

Counsel - Commercial Contracts

Company: S&P Global

Location: USA

Posted Nov 26, 2025

The role is for a fully remote Counsel Commercial Contracts position at S&P Global Mobility. The position involves drafting, reviewing, and negotiating various commercial contracts, managing the procurement agreement process, and conducting research. The ideal candidate should have a Juris Doctorate degree, at least 3 years of experience in drafting and negotiating contracts, excellent communication and negotiation skills, and a strong work ethic.

Sales Leader

Company: Mapbox

Location: USA

Posted Nov 26, 2025

Mapbox seeks a sales leader to drive growth and partnerships, emphasizing experience in enterprise software and location technology. The role involves managing ARR, building pipelines, and collaborating with teams to enhance customer value.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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