Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Distinguished Software Engineer (Security)

Company: HubSpot

Location: USA

Posted Nov 10, 2025

HubSpot is seeking a Distinguished Software Engineer to define and build secure systems at scale. The role involves leveraging expertise to elevate the future of security, bridge gaps between teams, assess risks, and implement controls. The ideal candidate will have 15+ years of experience in software development and information security, with a focus on security architecture, risk assessment, and threat modeling. They will also drive the evolution of AI security strategy and mentor others.

Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: USA

Posted Nov 10, 2025

This job description highlights a FullStack Product Engineer role at Dropbox DocSend with opportunities for high impact, cross-functional collaboration, and growth in a fast-paced environment. The position emphasizes scalable product development, agile practices, and contributions to expanding Virtual Data Room features.

Channel Manager

Company: Zafran.io

Location: USA

Posted Nov 10, 2025

Zafran is a cybersecurity company on a mission to stop the exploitation of vulnerabilities everywhere. They are looking for a Channel Manager to grow their partner ecosystem across the Western US. The role involves building relationships with resellers, distributors, and MSPs, driving revenue growth, and collaborating with internal teams to ensure partner success.

Data Science Manager - Credit Cards

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that offers a credit card with no fees and a fast, fair pay-over-time option. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers. Sunbit is known for its high approval rates, transparency, and inclusion. They have a strong company culture based on core values and offer competitive perks to their employees.

Platform Engineer

Company: Scene Health

Location: USA

Posted Nov 10, 2025

Scene Health is a company on a mission to solve medication nonadherence. They provide a platform of mobile and web-based applications used in the US and abroad. The company works with world-renowned clinicians and scientists to help patients facing significant health challenges. They are looking for a Platform Engineer to join their team and help establish a vision for DevOps, recommend and deploy changes to infrastructure, and help achieve higher levels of compliance certification.

Data Analyst

Company: QuinStreet

Location: USA

Posted Nov 10, 2025

The job category involves becoming an expert in digital marketing campaign performance and strategy. The role requires analyzing data, identifying trends, and communicating insights to drive business results. Responsibilities include analyzing user interaction data, ensuring data accuracy, partnering on tests, translating findings, supporting campaign analysis, and improving data processes. Requirements include 3+ years of analytics experience, strong quantitative skills, proficiency in SQL and data visualization tools, and excellent communication skills.

Director of Clinical Research

Company: Aidoc

Location: USA

Posted Nov 11, 2025

Aidoc is recruiting a Director of Clinical Research in the United States to lead strategic projects and clinical studies that enhance the clinical credibility of AI in medical imaging. The role involves overseeing a growing team, ensuring the development of high-quality clinical evidence, and working closely with cross-functional partners. Aidoc is a dynamic, collaborative, and fast-growing team committed to improving the world of healthcare.

Senior B2B Growth Marketing Manager - Organic

Company: Canva

Location: USA

Posted Nov 10, 2025

Canva is seeking a Senior B2B Growth Marketer to lead their organic and community-led inbound strategy. The role involves owning the strategy and performance of Canva's B2B website, scaling community-led growth, building high-impact organic loops, and driving experimentation. The ideal candidate should have 10+ years of experience in organic growth programs, a strong grasp of foundational and emerging channels, and a passion for using data to elevate marketing performance.

Account Coordinator - Direct Mail (Political)

Company: MissionWired

Location: USA

Posted Nov 10, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. They are seeking a full-time Account Coordinator to assist in developing marketing and fundraising strategies for clients.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that provides financial technology solutions for real-life situations. They offer personalized offers, transparent terms, and no added consumer fees through their AI-native platform. Sunbit aims to help more people get approved for credit with high approval rates and zero consumer fee-based revenue. They are seeking a Principal Product Designer to lead the design of their customer division, focusing on mobile-first design strategy and end-to-end card experiences.

Distinguished Security Engineer – FedRAMP High - Director Level

Company: Saviynt

Location: USA

Posted Nov 10, 2025

The job posting is for a Distinguished Security Engineer Director-Level Individual Contributor role at Saviynt, focusing on leading the company's FedRAMP security mission. The role involves driving FedRAMP certification, governance, and continuous monitoring, as well as hands-on security engineering, cross-functional security enablement, and compliance expansion. The ideal candidate should have extensive security architecture and engineering experience, FedRAMP authority, technical expertise in cloud and modern application security, and strong leadership and communication skills.

Customer Success Director (Staffing Vertical)

Company: First Advantage

Location: USA

Posted Nov 10, 2025

First Advantage is a company that values its employees and fosters an inclusive, diverse workforce. The company offers a rewarding career and is a leading provider of mission-critical background screening solutions to top brands. The Customer Success Director role involves growing revenue in strategic accounts through consultative sales and account management.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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