Customer Experience Jobs in USA
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Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.
RN Medicare Compliance
Company: Sedgwick
Location: USA
Posted Jan 29, 2025
Sedgwick offers a caring work environment with flexibility, opportunities for growth, and support for various needs. The company values diversity and inclusion. The role involves professional assessment, planning, coordination, implementation, and reporting of complex clinical data for Medicare reviews. It requires a Bachelor's degree, active RN license, MSCC certification, and 6 years of related experience. The position involves comprehensive medical record reviews, claims analysis, and training of colleagues. The work environment is mentally demanding with clear thinking, problem-solving, and meeting deadlines. Sedgwick provides a comprehensive benefits package.
Conversion Optimization Specialist
Company: Xero
Location: USA
Posted Jan 29, 2025
Xero is a user-friendly platform designed to aid small businesses and their accounting advisors. The company's purpose is to enhance the lives of small business owners, their advisors, and communities worldwide. As a Conversion Optimization Specialist, you'll work on a global conversion optimization strategy, collaborating with creative and channels teams to optimize user journeys and drive conversions. The role requires experience in CRO, AB testing, and web analytics, with a B2B and SaaS background being a plus. Xero offers a human-first culture, generous benefits, and opportunities for career development.
ERP Administrator
Company: GuidePoint Security
Location: USA
Posted Jan 29, 2025
The ERP Administrator at GuidePoint Security will work on the cutting edge of Information Technology and Information Security. They should have a strong interest and capability in creating user information solutions by documenting business processes, gathering requirements, evaluating priorities, and creating highly effective solutions. The role involves demonstrating strong interpersonal, verbal, and written communication skills, providing exceptional customer service, and eliciting, documenting, and refining business and nonfunctional requirements. The candidate should drive simplicity in process and design to support scalability and reliability, improve systems by studying current practices and industry trends, and adhere to standards and IT best practices. They must be able to work independently and collaborate with a larger team, communicate progress, challenges, and issues effectively, and prioritize projects while maintaining timelines and providing an appropriate level of service to the business. The candidate should have a Bachelor's degree in a relevant discipline or equivalent experience, 5+ years of NetSuite functional and development experience or equivalent ERP experience, and CPA Certification or Certified NetSuite Professional is a plus. Approximately 10 out-of-town travel to regional offices and/or data centers is required.
Software Development Engineer II - Navigation API
Company: Mapbox
Location: USA
Posted Jan 29, 2025
Mapbox is a leading real-time location platform, offering a comprehensive set of tools for navigation of people, packages, and vehicles. With over 35 million registered developers, Mapbox is known for its flexibility, security, and privacy compliance. The Navigation API team develops and operates web services for strategic navigation initiatives in consumer, automotive, and logistics sectors. They maintain high-traffic read APIs and distributed ETL pipelines. As a Software Development Engineer II, you'll balance rapid development with service reliability, collaborate with your team, design scalable systems, promote operational excellence, reduce technical debt, and uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.
Senior Area Sales Manager - Named Accounts
Company: GitLab
Location: USA
Posted Jan 29, 2025
GitLab, an open-source software company, is seeking a Senior Area Sales Manager to lead a dynamic sales team and surpass growth goals. The role involves developing strategies to expand the client base, recruiting top talent, managing a team of Area Sales Managers, and maintaining and growing accounts. The ideal candidate should have demonstrated sales leadership experience, consistently achieved bookings targets, and have strong relationship building and negotiation skills. GitLab values results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion, and belonging.
Manager - Deal Desk
Company: Restaurant365
Location: USA
Posted Jan 29, 2025
Restaurant365, a SaaS company revolutionizing the restaurant industry, is seeking a Deal Desk Manager. The role involves streamlining quote-to-cash processes, leading a team of Deal Desk professionals, and ensuring compliance with SaaS accounting principles. The ideal candidate should have 3-4 years of Deal Desk or Sales Operations experience in B2B SaaS sales, excellent understanding of end-of-month and end-of-quarter closing procedures, and strong experience in contracting and negotiations. The position offers a salary range of $125,000 - $145,000, along with comprehensive benefits and equity options.
Sr. Director - Digital Product
Company: Nutrafol
Location: USA
Posted Jan 29, 2025
The Sr Director of Digital Product at Nutrafol is a visionary leader responsible for shaping and executing the digital strategy, content experience, and product roadmap across eCommerce and the mobile app. This role requires exceptional leadership, extreme ownership, and a relentless drive for results. The responsibilities include owning and driving the digital roadmap, leading content strategy, overseeing eCommerce site and app management, partnering with various teams for product launches, ensuring brand consistency, driving digital product innovation, owning performance metrics, leading a high-performing team, managing external vendors, overseeing AB testing, and ensuring SEO best practices. Success is measured by high-performing platforms, seamless product launches, protected brand identity, clear digital roadmap, and a thriving team.
Senior Full Stack Engineer
Company: Avara
Location: USA
Posted Jan 29, 2025
Avara, a company building innovative products using blockchain technologies, is seeking a passionate and driven engineer to join their DeFi fullstack team. The role involves developing comprehensive fullstack services, working closely with cross-functional teams, and ensuring high-quality, thoroughly tested code. Avara values diversity and fosters a collaborative culture, welcoming individuals from all backgrounds.
Senior Marketer
Company: Maven
Location: USA
Posted Jan 29, 2025
Maven is seeking a community-led growth engineer to leverage its strong social presence and expert instructors for explosive growth. The role involves developing a social brand vision, ideating and executing growth tactics, creating content, and collaborating with a small, high-ownership team. The ideal candidate has experience in community-driven growth, exceptional brand and content taste, strong written communication skills, and quantitative understanding. Maven is a founder-led company offering competitive compensation and benefits, with a focus on remote work and cross-functional learning.
Senior Success Strategy Operations Analyst
Company: HubSpot
Location: USA
Posted Jan 29, 2025
The HubSpot Customer Success Strategy and Operations CSSO team is seeking a Senior Strategy and Operations Analyst. The role involves providing data-driven support, maintaining headcount and capacity forecasts, understanding global demands, and partnering with leaders on regional projects. The ideal candidate should have a CustomerFirst mindset, strong communication skills, advanced Excel knowledge, and experience with SQL and data visualization software. Prior experience in management consulting, finance, strategy, and ops is a plus. The cash compensation range is $118,500 - $189,600 annually.
Senior Analytics Engineer
Company: Taskrabbit
Location: USA
Posted Jan 29, 2025
The text describes a job opening for a Senior Analytics Engineer position in the Marketplace team at Dolly. The role is fully remote until August 2025, with the expectation to work 2 days a week in San Francisco's office starting September 2025. The team is responsible for powering and driving Dolly's business by matching supply and demand at the right price. The Senior Analytics Engineer will own Dolly's enterprise data models and data access layer, including transformations, orchestration, quality assurance, and aggregation. The role requires expertise in Snowflake SQL, dbt Cloud CLI, dimensional modeling, SCD2 use cases, data analysis programming languages, data quality assurance, and monitoring processes. The compensation range is $115,000 - $160,000, and the company offers a competitive, transparent, and equitable total compensation package.
Voice & Dialog Engineer
Company: Kibeam, Inc.
Location: USA
Posted Jan 29, 2025
Kibeam, an edtech startup, is seeking a Voice and Dialog Engineer to help bring their stories to life. The role involves casting, scheduling, and directing voice talent, as well as recording, editing, and mastering audio assets. The ideal candidate should have 35 years of experience in audio production, with a focus on voice recording and dialogue editing. They should also have demonstrated experience casting and directing voice talent, preferably for children's media or audiobooks. Proficiency in audio editing software such as Adobe Audition or Protools is required, along with a strong understanding of storytelling and character development through voice. Excellent organizational and communication skills are also necessary.