Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Technical Product Manager

Company: Blueprint Test Prep

Location: USA

Posted Dec 30, 2024

The job posting is seeking a Technical Product Manager to lead the development of direct-to-consumer products at Blueprint. The role requires strong technical expertise, experience with web development frameworks, CMS platforms, analytics tools, and collaboration with cross-functional teams. The candidate should be able to balance feature development with technical debt reduction and system resiliency improvements. The company values diversity, equity, accessibility, and inclusion and offers competitive benefits and remote work opportunities.

Back-end Developer

Company: HR Allen

Location: USA

Posted Dec 30, 2024

The text is a job posting for a Backend Developer position at HR Allen. The ideal candidate should have a strong understanding of server-side programming, database management, and API development. The role involves developing and maintaining server-side applications, designing and optimizing database schemas, creating and managing APIs, collaborating with frontend developers, and implementing security protocols. The company offers benefits such as health care, retirement plans, and paid time off.

Public Relations Manager

Company: Slate

Location: USA

Posted Dec 30, 2024

Slate is a new US Electric Vehicle company looking for a PR Manager to help define and sustain external relations. The role offers the opportunity to shape the success of the brand's success. The ideal candidate should have a Bachelor's degree or experience in marketing, advertising, or a related field, 7+ years of PR experience, and a proven track record of strategic story placements in automotive and non-automotive publications. The company is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Senior GTM Data Analyst

Company: Webflow

Location: USA

Posted Dec 30, 2024

Webflow is looking for a Senior GTM Data Analyst to drive the analyses of both their PLG and sales businesses. The role requires strong analytical skills, data visualization, and collaboration with cross-functional teams. The company offers competitive compensation, benefits, and a focus on customer experience and teamwork.

Supervisor of Behavioral Health Case Workers

Company: AmeriHealth Caritas

Location: USA

Posted Dec 30, 2024

AmeriHealth Caritas is seeking a Supervisor of Behavioral Health Case Workers to play a crucial role in ensuring high-quality care management services. This leadership opportunity involves overseeing daily operations, providing clinical direction, and ensuring compliance with state requirements. The role requires at least three years of Behavioral Health clinical practice experience, a Bachelor's Degree in Nursing, and supervisory experience. The position is remote but candidates must live in South Carolina.

Senior Data Manager

Company: ClinChoice

Location: USA

Posted Dec 30, 2024

The Senior Data Manager works as an integral part of a crossfunctional team through the lifecycle of the studies from design through final analysis and study closeout. The individual is accountable for ensuring study launch conduct and closeout are performed according to client quality standards Good Clinical Practices GCPs and International Conference on Harmoization ICH guidelines to to be compliant with all federal and local regulations.

Implementation Success Partner

Company: Qventus

Location: USA

Posted Dec 30, 2024

Qventus is a leading healthcare transformation company enabling hospitals to focus on patient care. They offer innovative solutions using machine learning, AI, and behavioral science to deliver exceptional outcomes. With successful rapid scale across the globe and backing from top investors, they offer an opportunity to work with a mission-driven team and directly impact patients' lives. The role of an Implementation Success Partner involves daily client operations management, collaboration with client teams, implementation execution, feedback resolution, documentation, communication, and value creation. They look for candidates with 5+ years of experience in implementation, client success, or project management, strong communication skills, and experience with healthcare operations.

Product Manager, Retail Growth

Company: Roofstock

Location: USA

Posted Dec 30, 2024

Roofstock is seeking a Product Manager Retail Growth to drive user engagement, activation, and revenue across their retail business lines. The role involves leading experimental efforts to onboard new users, keep them engaged, and improve paid conversion rates. The successful candidate will have a mix of strategic thinking, technical fluency, and relentless execution skills.

Logo Designer

Company: Twine

Location: USA

Posted Dec 30, 2024

Twine is a leading platform connecting top-tier freelancers with companies needing creative and tech expertise. It offers a comprehensive solution for businesses looking to build agile teams and freelancers seeking high-impact projects. A boutique law firm in Alberta seeks a logo designer to create a contemporary logo as part of their rebranding initiative. The firm aims to bridge generational gaps while maintaining professional credibility. Twine is a marketplace that connects companies to a diverse global network of creative and digital freelancers, enabling companies to flexibly and ethically scale large teams of freelancers.

Therapist - ARFID Program

Company: Walden

Location: USA

Posted Dec 30, 2024

Walden Behavioral Care offers comprehensive care for eating disorders, including ARFID programs, with a focus on personalized treatment and a multidisciplinary approach. They offer competitive compensation, benefits, and a diverse work environment. They are seeking a Therapist with experience working with ARFID patients to provide individual, group, and family therapy.

Customer Service Rep

Company: Omni

Location: USA

Posted Dec 30, 2024

This text is an overview of a contract work opportunity for independent contractors in Mexico. The role involves providing customer service to Omnis clients over the phone, with a flexible work schedule and average earnings of $5-$6 USD per hour. The required skills include good English and Spanish communication, customer service experience, attention to detail, and a friendly tone of voice. The work environment requires a quiet, uninterrupted space and an organized desk area. The contractual relationship is that of an independent contractor, with Omni Interactions not responsible for withholding taxes on earnings.

Member Experience Manager

Company: Kindred

Location: USA

Posted Dec 30, 2024

Kindred is a members-only home swapping network that enables users to live a travel-rich lifestyle through community. The company has raised significant capital from prominent investors in Silicon Valley. They are looking for a Member Experience Manager to join their team. The role involves managing high-priority customer inquiries, collaborating with internal departments, and delivering an outstanding customer experience.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages