Customer Experience Jobs in USA

572,927 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Compliance Counsel

Company: Fivetran

Location: USA

Posted Dec 22, 2024

Fivetran is building data pipelines to power the modern data stack for thousands of companies. They are looking for a Compliance Counsel to lead compliance for Fivetran globally. The role involves providing legal guidance related to global compliance, developing standards and operationalizing compliance policies, and shaping governance across the company. The full-time position will report to the Senior Director Associate General Counsel and can be based out of their Denver CO or Oakland CA offices or remotely in the US.

Senior Full Stack WordPress Developer

Company: Kanopi

Location: USA

Posted Dec 22, 2024

This is a contract position for a Senior Full Stack WordPress Developer at Kanopi Studios, a fully distributed agency specializing in Drupal and WordPress. The role involves hand-on development, collaboration on sites, and staying accountable to schedules, estimates, project requirements, and high standards of quality. The hourly rate is commensurate with experience, ranging from $55 to $75 in CAD or US. The role is 100% remote and requires comfortable working in support roles, experience in an agency environment, strong problem-solving skills, and thoughtful communication skills.

Sales Enablement Manager

Company: Litify

Location: USA

Posted Dec 22, 2024

The text describes Litify, a legal technology company that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. The company is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. The role of Sales Enablement Manager involves aligning sales efforts with company goals, developing enablement strategy, sales process optimization, and creating impactful enablement programs. The estimated base salary for this role is $120,000.

Product Designer

Company: CaptivateIQ

Location: USA

Posted Dec 22, 2024

CaptivateIQ is a leading Sales Performance Management solution that helps revenue teams automate processes, hit revenue targets, and adapt with business change. With backing from Sequoia Accel ICONIQ Sapphire Ventures and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning. They are looking for a Product Designer to collaborate with crossfunctional teams to design impactful solutions that address customer challenges and drive business success.

Operations & Finance Manager, Walrus Foundation

Company: Mystenlabs

Location: USA

Posted Dec 22, 2024

Mysten Labs is seeking a Head of Operations and Finance for Walrus to create a foundational infrastructure for decentralized protocols based on blockchain technologies. The role involves developing and overseeing key partner relationships, building a financial strategy, managing a treasury, and ensuring regulatory compliance. The ideal candidate should have 5+ years of operational experience, strong analytical and organizational skills, and be comfortable with new tools and challenges. Mysten Labs is a remote-first company with a $300M Series B round from top Silicon Valley venture funds.

Site Reliability Engineer

Company: Graylog

Location: USA

Posted Dec 22, 2024

Graylog is a company that specializes in delivering top-notch Threat Detection, Investigation, and Response (TDIR) solutions. They offer unparalleled fast and efficient log analysis capabilities in critical areas such as security compliance, operations, and DevOps. Their enterprise solution enables organizations globally to capture, store, and analyze terabytes of machine data in near real-time. They have been recognized for their inclusion in the 2021 Deloitte Technology Fast 500, taking home two prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023 and 2024. They have also been named a Leader and Fast Mover in GigaOM's 2024 Radar Report for SIEM. They are currently recruiting for a Site Reliability Engineer to join their multinational cloud services team.

Certified Public Accountant

Company: Kickstart Accounting, Inc.

Location: USA

Posted Dec 22, 2024

KSA Tax Partners is a woman-owned virtual accounting firm dedicated to empowering women-owned businesses. They offer year-round service with a focus on client relationships and financial insights. The role of Tax Associate involves client management, tax preparation, and compliance. The ideal candidate is a seasoned tax preparer with strong client-focused service experience. The firm offers a supportive, innovative team with continuous learning and work-life balance opportunities.

Content Writer II

Company: Businessolver

Location: USA

Posted Dec 22, 2024

The Businessolver Way is a culture that encourages employees to perform at their best and have fun. They are committed to maintaining a secure environment for client data and expect employees to adhere to security practices. They are looking for a Content Writer II to develop and deliver content across various mediums for their managed book of business. The role requires strong organizational and time management skills, effective collaboration and project management abilities, excellent verbal and written communication skills, and a solid understanding of AP and Chicago style writing rules. The pay range for this position is $52,000 to $82,000 per year.

Copywriter

Company: Springhealth

Location: USA

Posted Dec 22, 2024

Spring Health is seeking a highly skilled and creative Copywriter B2B to join their dynamic team. The ideal candidate is an exceptional copywriter with a strong portfolio showcasing expertise across various formats. The role requires someone who is passionate about mental health and driven to create compelling content from digital campaigns to brand narratives. The successful candidate will work closely with the content design, brand, demand gen, and product marketing teams to create content that not only inspires but also educates diverse audiences.

Director, HRIT

Company: Datavant

Location: USA

Posted Dec 22, 2024

Datavant is a data platform company for healthcare with a network of networks consisting of thousands of organizations, over 70,000 hospitals and clinics, and 70 of the 100 largest health systems. They are looking for an experienced Director of HRIT to lead and develop the HRIT team, manage relationships with external partners, and develop a comprehensive HRIT strategy. The role involves staying updated on HR technology trends, overseeing software implementation, ensuring data integrity, and providing training and support for HR staff and end-users.

Senior Manager, Engineering

Company: Beacon

Location: USA

Posted Dec 22, 2024

Beacon Biosignals is a company revolutionizing precision medicine for the brain, with a leading home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. They have an FDA 510k cleared Dreem EEG headband and AI algorithms for quantitative biomarker discovery and implementation. Their ClinicoEEG database contains EEG data from nearly 100,000 patients, and their cloud-native analytics platform powers large-scale, retrospective, and predictive studies. They are seeking a Senior Manager Engineering to manage their Datastore team and continue the development and success of their products.

Manager, Sales Development

Company: Newsela

Location: USA

Posted Dec 22, 2024

The role of Manager of Sales Development at Newselas is to lead and develop a team of SDRs, contributing to the company's mission of transforming teaching and learning in classrooms across the US. The role involves coaching and developing the team, designing and implementing lead generation strategies, and collaborating with internal teams to enhance interdepartmental processes. The successful candidate will have 4+ years of sales experience or 2+ years of sales management, a proven track record of coaching others, and direct experience of hitting goals. The role comes with a base salary of $80,000, an on-target commission of $40,000, and an on-target earnings target of $120,000. The total compensation also includes incentive stock options and benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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