Customer Experience Jobs in USA

573,197 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior CCS Security Engineer (IAM)

Company: Tanium

Location: USA

Posted Dec 15, 2024

The text describes a job posting for a Senior Cloud Cybersecurity CCS Security Engineer IAM position at Tanium. The role involves building and operating Tanium Clouds Identity and Access Management IAM in Azure, AWS, and Kubernetes cloud hosting services. The candidate should have a bachelor's degree or equivalent experience in Cloud Security IT Security or related technical fields. They should also have 5+ years of experience in building and operating cloud-based Identity and Access Management with AWS and Azure as code. The role requires experience in detection engineering methodologies, using security query or analytic tools for security data analysis, and building threat intelligence. The candidate should also have experience in utilizing high-level programming languages like Go and Python to produce detection as code tools and automations. The role involves delivering high-quality contributions using DevOps principles and automating the mundane to focus on solving harder problems.

Machine Learning Research Assistant

Company: Talkspace

Location: USA

Posted Dec 15, 2024

Talkspace is seeking a Machine Learning Research Assistant to join their Research team. The role involves handling sensitive data, labeling therapy transcripts, validating and evaluating machine learning models, and assisting with authorship of publications. The ideal candidate is passionate about mental health research and eager to contribute to innovative projects. The role is a remote contract position with an estimated workload of 10-35 hours per week.

Security Analyst

Company: Synack

Location: USA

Posted Dec 15, 2024

Synacks Penetration Testing as a Service platform manages customers' attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. They are committed to making the world more secure and have uncovered over 71,000 exploitable vulnerabilities to date. They are looking for a part-time temporary position for an internship in offensive security.

Senior Product Manager

Company: Coforma

Location: USA

Posted Dec 15, 2024

Coforma is looking for an experienced Senior Product Manager to lead a team in developing solutions for federal clients. The ideal candidate will have 7+ years of experience in digital product management in a cross-functional agile environment. The role requires a candidate who has excellent communication, leadership, and technical product skills. The candidate will work with both internal and external stakeholders to translate user needs into digital product features. The role is a customer-facing position working to drive a shared vision between business stakeholders and the team. The candidate will collaborate with partners in research, design, engineering, project management, and account management to deliver iterative value to both the user and the business.

Customer Care Representative

Company: Spokeo

Location: USA

Posted Dec 15, 2024

Spokeo is a people search engine that helps over 18 million monthly visitors reconnect with friends, reunite with families, and protect against fraud. They offer 12 billion records and over 250 million unique profiles for business professionals, research, criminal investigations, and more. Founded in 2006, Spokeo is a remote-first company with nearly 150 dedicated employees and a strong focus on transparency and innovation.

Creative Director / Lead Designer

Company: Nift

Location: USA

Posted Dec 16, 2024

Nift is a company that helps businesses and brands create positive user experiences and unlock new revenue streams by delivering customized thank-you gifts to their customers. They are seeking a Creative Director to lead their design efforts and help scale their platform to become one of the largest sources for new customer acquisition worldwide.

Licensed Therapist - 100% Remote (LMFT LCSW LPC LMHC)

Company: Mindoula Health

Location: USA

Posted Dec 16, 2024

Mindoula is hiring therapists to work remotely in their Substance Use Disorder Program, offering career opportunities, license and credential support, and competitive compensation. The role involves assessing and implementing individualized care strategies, collaborating with members and healthcare providers, and utilizing evidence-based practices.

Director of North America Sales

Company: ProducePay

Location: USA

Posted Dec 15, 2024

ProducePay is seeking a Director of North America Sales to lead an experienced sales team and drive growth in the US market. The role requires deep expertise in agribusiness sales and strategic account management. The Director will focus on prospecting, cultivating relationships, pitching, closing deals, and managing new accounts. They will also sell new and customized products, leverage existing customer relationships, and travel frequently to visit customers and attend industry events.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Dec 15, 2024

The Professional Services team offers a wide range of projects for clients and business partners. The Lead Enterprise Engagement Manager will build relationships, motivate teams, and act as a Scrum Master. The role involves managing customer expectations, delivering complex programs, and working with cross-functional teams. The team will use Agile methodologies and have experience with cloud technologies.

Technical Support Associate

Company: Vetcove

Location: USA

Posted Dec 15, 2024

Vetcove is a growing Y Combinator and venture-backed growth stage company looking for exceptionally talented and passionate people to join their team. The technical support associate role involves solving complex support inquiries, liaising with the community of veterinary professionals, and providing an excellent experience on their platform. The ideal candidate is a proactive self-starter with experience in a relevant customer-facing role and excellent communication skills.

Sr. Software Development Engineer - Mobile (ATG)

Company: Platform Science

Location: USA

Posted Dec 15, 2024

Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. They value thoughtful actions, empathy, resiliency, creativity, transparency, and have a diverse and engaging group of employees. They are developing a cutting-edge software platform for heavy-duty semitrucks and are looking for an experienced Android developer with Kotlin, Java, Room or SQLite DBs, RESTful and GQL APIs, Android Widget Framework, and AOSP projects experience.

Senior Product Manger - MetaMask (Portfolio + Mobile)

Company: ConsenSys

Location: USA

Posted Dec 16, 2024

Consensys is a leading blockchain and web3 software company that has been at the forefront of innovation in the web3 ecosystem. They offer a suite of products including MetaMask, Infura, Linea Diligence, and Phosphor, which have become trusted collaborators for users, creators, and developers. The company aims to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. They are currently looking for a product manager to work on scaling platforms to onboard one billion participants and 5 million developers.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages