Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Manager of Data Science & Analytics

Company: Bluesight

Location: USA

Posted Dec 13, 2024

Bluesight is a high-growth healthcare information technology company seeking a Data Scientist to help redefine and grow their suite of healthcare data capabilities. The role involves leading a team to provide intelligence to product teams, building predictive models, and collaborating with teams. The successful candidate will have a track record of leading data teams and experience in data engineering or data science. The position is a remote role with a competitive salary, time off, insurance coverage, and a 401k program with a company match.

Network Engineer III

Company: First Citizens Bank

Location: USA

Posted Dec 13, 2024

This position involves technical support for the bank's data or voice network infrastructure, including installing, maintaining, and supporting network infrastructure. The role requires Tier 3 support for networking issues, managing network components, and driving operational excellence. The candidate should have a Bachelor's degree and 4 years of experience in data voice or converged networking, with in-depth knowledge of numerous networking technologies and protocols.

Customer Service Representatives/Streaming Services

Company: Sutherland

Location: USA

Posted Dec 13, 2024

Sutherland is seeking enthusiastic and people-oriented professionals to join their dynamic team in supporting customers of a global giant in the streaming media and entertainment industry. The role offers an attractive hourly rate, paid training, generous PTO, and 401k. It also provides monthly recognition and incentive programs, medical dental and vision benefits, EAP health and wellness programs, and more. A strong promote-from-within policy is in place.

Senior Manager Delivery

Company: Appen

Location: USA

Posted Dec 13, 2024

Appen is a global leader in AI enablement, leveraging a vast crowd of over one million skilled contractors and advanced AI-assisted data annotation platforms. They are trusted by major tech companies and help build innovative AI systems. Appen is committed to creating an inclusive workplace and ensuring AI models are helpful, honest, and harmless. They offer remote job opportunities and expect high-performing project management skills.

Manager - Learning and Talent Development

Company: Impossible Foods

Location: USA

Posted Dec 13, 2024

Impossible Foods is a US-based company founded to transform the global food system and reduce the impact of climate change by making delicious, nutritious, and sustainable meat, fish, and dairy from plants. They are building a team of mission-driven individuals to contribute to saving the planet. The company is looking for a Manager of Learning and Talent Development to design and implement learning strategies, manage training programs, and develop employees' skills and knowledge. The role also involves talent management, people analytics, and project management. The position is full-time with a base salary range of $88,500 to $113,000, plus equity, benefits, and a bonus plan.

Clinical Psychologist

Company: Total Life

Location: USA

Posted Dec 13, 2024

Total Life is a behavioral health company dedicated to serving seniors with mental health issues. They are seeking a Licensed Clinical Psychologist to provide virtual individual and group therapy. The role requires at least two years of clinical experience, a valid Clinical Psychologist license, and experience working with clients aged 65+. The compensation is $75-$100 per session, and they offer opportunities for growth and flexible scheduling.

Senior Copywriter

Company: Avalerehealth

Location: USA

Posted Dec 13, 2024

Avalere Health is a commercialization partner for the biopharmaceutical medical technology and wellness industries, with a focus on consulting, medical policy, value evidence, access, marketing, digital experience technology, and technology. They aim to create connections that make better health happen and help clients connect patients with life-changing therapies. The company values authenticity, integrity, difference, teamwork, and enjoyment. They are part of the Disability Confident Scheme and are looking for a Senior Copywriter with pharma advertising agency or relevant experience. The role involves creating compelling content for multichannel marketing campaigns and collaborating with the project team. The company offers a career experience program, personalized learning, diversity and inclusion, and a competitive compensation and benefits package.

Senior Technical Program Manager

Company: Wasabi

Location: USA

Posted Dec 13, 2024

Wasabi is a fast-growing company offering innovative cloud storage solutions. They are seeking a Senior Technical Program Manager to lead engineering programs and GTM launches. The role involves managing engineering projects, executing GTM strategies, and collaborating with cross-functional teams.

Infrastructure Engineer

Company: Webflow

Location: USA

Posted Dec 13, 2024

Webflow is looking for an Infrastructure Engineer to make their core product services more reliable, scalable, and efficient. The role is remote, first-time friendly, and offers a competitive cash compensation package tailored to different geographic markets. The engineer will work on creating and testing reliable cloud infrastructure services, balancing reliability, scalability, and cost efficiency concerns. They will also collaborate with product engineering teams and participate in design discussions, code reviews, on-call, and incident response processes.

Engineering Director

Company: Eventbrite, Inc.

Location: USA

Posted Dec 13, 2024

The Engineering Director for Consumer Discovery at Eventbrite will lead a team to develop innovative algorithms and user-centric features, ensuring Eventbrite remains a leading platform for discovering and attending live experiences. The role involves building strong leaders, recruiting top engineering talent, and driving transformations in products and teams. The candidate should have leadership experience, previous experience leading engineering teams, and a strong collaborative and communicative skillset.

Sales Executive - Salesforce

Company: TTEC Digital

Location: USA

Posted Dec 13, 2024

TTEC Digital is seeking a Salesforce Practice Specialist to drive revenue growth and expand the client base for their Salesforce practice. The ideal candidate should have 10+ years of experience in an enterprise space with consulting and technical delivery experience, 8+ years in a quota-carrying and sales role, and experience with Salesforce technology solutions. The position offers a competitive salary, benefits, and the opportunity to participate in an annual incentive program.

Customer Success Manager II

Company: Toast

Location: USA

Posted Dec 13, 2024

The text describes a role within Toast, a restaurant technology company, as a Customer Success Manager (CSM). The CSM will engage with customers, provide strategic support, and drive activation and adoption across Toast's product suite. The role requires technical knowledge, data-driven decision making, and the ability to diagnose customer issues and develop strategies. The starting pay rate is $82,000.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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