Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Nov 29, 2024

Emburse aims to help users and businesses by automating manual tasks, saving time, and providing a simple experience. The company has a strong sales team that focuses on finding and closing deals with large companies, and they provide equal employment opportunities.

Senior Product Manager - International

Company: Coalition, Inc.

Location: USA

Posted Nov 29, 2024

The job posting is for a Product Lead for International at Coalition, a company that provides insurance products. The role involves working cross-functionally to bring the company's products to new international markets and expanding existing ones. The ideal candidate will have a passion for technology, experience building software products, and strong leadership skills.

Content Strategist - YouTube Growth

Company: HubSpot

Location: USA

Posted Nov 29, 2024

HubSpot is looking for a content strategist to help accelerate growth on YouTube. The role involves identifying new videos, supporting the media team, and developing strategic relationships with creators. The ideal candidate is a strategic thinker with a proven track record of growing YouTube channels through search.

Backend Software Engineer II

Company: Eventbrite, Inc.

Location: USA

Posted Nov 29, 2024

The text describes the Eventbrite marketing tools team and the role of a Backend Software Engineer II. The team builds powerful promotional tools to connect creators with their fans and sell tickets. The role involves extending the underlying framework and APIs, building user interfaces, and collaborating with other engineers.

Sales Executive

Company: G-P

Location: USA

Posted Nov 29, 2024

Globalization Partners is a company that aims to break down barriers to global business, enabling opportunities for everyone. They value their employees and offer a collaborative environment, competitive compensation, and benefits. The company is looking for a Sales Executive to lead the charge in breaking down barriers to global business.

Apprentice Penetration Tester

Company: Bishop Fox

Location: USA

Posted Nov 29, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and hiring an Apprentice Penetration Tester. The role involves assisting with penetration tests, learning tools and platforms, and building an understanding of consulting best practices.

Infrastructure Engineer (Software)

Company: Nava

Location: USA

Posted Nov 29, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is looking for engineers to work on building scalable infrastructure for government services.

CX Program Manager

Company: EDB

Location: USA

Posted Nov 29, 2024

The job posting is seeking a highly organized and detail-oriented Program Manager to oversee internal projects that drive operational excellence and enhance customer success initiatives. The role requires strong project management skills, excellent communication skills, and proficiency in project management tools.

Senior Sales Engineer - Partners

Company: Perforce

Location: USA

Posted Nov 29, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Senior Sales Engineer to join their Partner Sales team, who will work closely with partners and internal teams to grow the business. The company offers a range of products, including Delphix and Puppet, and is trusted by leading brands.

Enterprise Account Director - SLED

Company: Yubico

Location: USA

Posted Nov 29, 2024

Yubico is a company that specializes in providing secure login solutions. They have a strong mission to make the internet more secure for everyone and have a diverse and inclusive workplace. They are looking for a dynamic and experienced Enterprise Account Director to join their expanding US Federal SLED sales team.

Senior Android Engineer - Search Feed

Company: Airbnb

Location: USA

Posted Nov 29, 2024

The text describes a job opening for a software engineer to work on Airbnb's Search Feed team. The team develops features to help guests find their perfect stay, and the engineer will play an impactful role in building world-class search experiences. The job requires expertise in Android app development, scalability, and performance, as well as a passion for continuous learning and innovation.

Sr. Director - Product Management, Personalization

Company: Pinterest

Location: USA

Posted Nov 29, 2024

The job description is for a Pinterest Personalization and User Experience Patterns strategy and roadmap developer. The role requires a strategic thinker, skilled communicator, and strong people leader who can work with various teams and technologies. The job involves developing innovative experiences, building a team, and driving results.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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