Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Product Director

Company: RTS

Location: USA

Posted Nov 27, 2024

The job posting is for a Product Director at Evo, a fighting game tournament and convention. The role involves leading the development and expansion of Evo's brand globally, overseeing event activations, and managing a team of endemic individuals. The job requires experience in developing conventions or festival products, team leadership, and exceptional documentation and communication skills.

Lead Level Designer

Company: Thatsnomoon

Location: USA

Posted Nov 27, 2024

Thats No Moon is an independent studio looking for a Lead Level Designer to join their team. The role involves guiding level designers, developing level content, and ensuring quality. The studio is looking for someone with experience in 3rd person shooter mechanics, melee combat, and level design.

Operations and Fraud Analytics Lead

Company: braviantholdings

Location: USA

Posted Nov 27, 2024

Braviant Holdings Inc is a leading provider of techenabled credit products, aiming to reduce credit barriers and create a Path to Prime for underbanked consumers. The company is looking for a Operations and Fraud Analytics Lead to optimize business operations, develop fraud prevention strategies, and drive profitability.

Lead Product Manager, Audience AI

Company: Attentive

Location: USA

Posted Nov 27, 2024

The job posting is seeking a Lead Product Manager to own the rollout of Audiences AI product, a innovative targeting product that helps brands target the right person with the right message. The leader will have ownership over the success of the product and will collaborate with engineering, product design, and go-to-market teams.

Technical Product Manager - SaaS Security SME

Company: AppOmni

Location: USA

Posted Nov 27, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Technical Product Manager to work on a product that helps secure customers and their data. The role requires strong understanding of SaaS application security, experience in defining and implementing security posture policies, and excellent collaboration and communication skills.

Senior Product Owner

Company: Horizontal Digital

Location: USA

Posted Nov 27, 2024

The text describes the company Horizontal Digital and its values, highlighting its focus on customer experience, empathy, and innovation. It also outlines the role of a Senior Product Owner, requiring experience in product management, Agile methodologies, and technical skills.

Sales Associate

Company: Granicus

Location: USA

Posted Nov 27, 2024

Granicus is a company that provides technology solutions to governments and citizens, aiming to bring them closer together. They have a mission to support their customers in meeting the needs of their communities and implementing their technology in ways that are equitable and inclusive.

Senior Data Engineer (Senior Engineer II) - Integrations

Company: Rockerbox

Location: USA

Posted Nov 27, 2024

Rockerbox is a growing low-ego tech startup that empowers marketing executives to make data-driven decisions. They are looking for a Senior Data Engineer to join their team, with a focus on building scalable and resilient data pipelines. The company offers a unique suite of product lines that centralize data and offer diversified measurement methodologies.

Senior Cloud Engineer

Company: Acentra Health

Location: USA

Posted Nov 27, 2024

Acentra Health is looking for a Senior Cloud Engineer to join their growing team. The role involves driving innovation, optimizing cloud operations, and working closely with development, QA, and support teams. The company offers a competitive salary, benefits, and a culture fueled by passion and driven by purpose.

Consumer Product Manager

Company: Maximustribe

Location: USA

Posted Nov 27, 2024

The job posting is for a Consumer Product Manager position at Maximus, a mission-driven consumer health company. The role involves owning the post-purchase customer experience, optimizing digital and physical product experiences, and collaborating with marketing and design teams.

Communications Specialist, Editorial and Publications

Company: Protect Democracy

Location: USA

Posted Nov 27, 2024

Protect Democracy is seeking a Communications Specialist to support their editorial team in writing and editing content for their newsletter, website, and social media. The ideal candidate has 3+ years of communications experience, exceptional writing skills, and a passion for preserving democratic norms and institutions.

Managing Editor

Company: Socium Media

Location: USA

Posted Nov 27, 2024

Socium Media is a performance marketing agency that values employee wellbeing and diversity. They are looking for a talented Managing Editor to join their team, with a focus on delivering high-quality content and excellent client service.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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