Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Sr. DevOps Engineer

Company: Bloomerang

Location: USA

Posted Nov 24, 2024

Bloomerang is a company that provides a world-class experience for nonprofits, with a mission-driven culture and a focus on empowering employees. They are seeking a Senior DevOps Engineer to lead their team in building and deploying infrastructure and applications.

QA Analyst II

Company: Super.com

Location: USA

Posted Nov 24, 2024

Supercom is a company that values its employees and customers, offering a range of benefits and opportunities for growth. They are looking for a Quality Assurance Analyst to join their team, with responsibilities including testing applications, developing test strategies, and troubleshooting problems.

Senior Editor

Company: The Athletic

Location: USA

Posted Nov 24, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are seeking a Senior Editor for one or multiple sports-based desks.

Java Developer

Company: Greenfly

Location: USA

Posted Nov 24, 2024

Greenfly is a collaborative platform that is looking for a talented Software Engineer to help build its APIs and services. The company values teamwork, diversity, and inclusivity, and offers a range of benefits including total cash compensation, stock options, and flexible time off.

Salesforce Solution Architect

Company: NeuraFlash

Location: USA

Posted Nov 24, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is looking for a talented Solution Architect to join its growing Service Cloud Voice practice.

Senior Software .NET Engineer

Company: Proven

Location: USA

Posted Nov 24, 2024

The job posting is for a Sr Software Dev Engineer position at a company that is a leader in reducing electronic waste and finding value in gently used electronics. The role involves designing and implementing new product features, collaborating with cross-functional teams, and mentoring other team members.

Compensation Manager

Company: Marqeta

Location: USA

Posted Nov 24, 2024

Marqeta is a company that offers a flexible work environment, competitive compensation, and a range of benefits. The company is looking for a Compensation Manager to join their team, who will be responsible for designing and implementing compensation programs, policies, and processes. The role requires significant experience in global compensation, a flexible growth mindset, and excellent communication skills.

Tax Accountant

Company: Bookkeeper360

Location: USA

Posted Nov 24, 2024

Bookkeeper360 is a fintech accounting solution for small businesses, offering proprietary software, business intelligence tools, and accounting advisory services. The company has been recognized for its growth and has a team of CPAs and accounting experts. They are hiring a Tax Accountant to work with their Tax and Business Services department.

Technical Project Manager, Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Project Manager to join their Site Reliability team, responsible for coordinating cross-functional teams to deliver customer platforms and related activities.

Senior Payroll Product Manager

Company: Patriot Software

Location: USA

Posted Nov 24, 2024

Patriot Software is a fully remote company looking for a Senior Payroll Product Manager to elevate their payroll product. The ideal candidate is a great listener and communicator with a knack for quick problem-solving. The company values connection, culture, encouragement, growth opportunities, challenges, and communication to create an environment where people and ideas flourish.

Website Marketing Manager

Company: FloQast

Location: USA

Posted Nov 24, 2024

FloQast is looking for a Website Marketing Manager to join their Demand Generation team. The ideal candidate has a passion for experimentation and a deep understanding of B2B user behavior. The role involves managing the marketing website strategy, content, and performance, as well as optimizing user experience and collaborating with internal teams.

Director of Client Relations

Company: Mitratech

Location: USA

Posted Nov 24, 2024

Mitratech is a company that values diversity and inclusivity, and is looking for a Director of Client Relations to join their team. The role involves managing relationships with clients, advising on outside counsel strategies, and expanding relationships with existing clients. The company offers a range of benefits and perks, including remote work, career advancement opportunities, and employee recognition.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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