Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Inside Sales Representative

Company: Superhuman

Location: USA

Posted Nov 24, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Velocity Inside Sales Representative to join their team. The role involves sourcing, landing, and expanding new contracts with small and medium-sized organizations.

Director of Sales Enablement

Company: Lumivero

Location: USA

Posted Nov 24, 2024

Lumivero is seeking a globally-minded strategic leader to join their team as the Director of Sales Enablement. The role involves developing and driving strategies to enable sales teams to achieve revenue targets, improve sales efficiency, and enhance customer acquisition and retention.

Senior Software Engineer - Ai

Company: Wasabi Technologies

Location: USA

Posted Nov 24, 2024

The job posting is looking for a Senior Software Engineer with experience in Golang to join a growing team. The role involves designing, developing, and maintaining robust software solutions, collaborating with engineers and technical teams, and troubleshooting issues.

Junior Systems Administrator

Company: COMPLY

Location: USA

Posted Nov 24, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Junior Systems Administrator to join their IT Infrastructure Operations team.

Digital Insurance Agent

Company: Insurify

Location: USA

Posted Nov 24, 2024

Insurify is a fast-growing startup that is changing the way people compare and buy insurance. The company is looking for sales representatives to join their team and help them achieve their goals.

Technical Accounting Manager

Company: Cribl

Location: USA

Posted Nov 24, 2024

The job posting is seeking a Technical Accounting Manager to join the finance team, requiring a detail-oriented and self-motivated individual with strong knowledge of US GAAP and internal controls. The role involves diagnosing and resolving complex technical accounting issues, collaborating with cross-functional teams, and maintaining accounting policies and procedures.

Medical Network Operations Manager

Company: Futurhealth

Location: USA

Posted Nov 24, 2024

FuturHealth is seeking a Medical Network Operations Manager to join their growing team. The ideal candidate will have experience in project management, vendor management, and cross-functional collaboration in a healthcare or related industry. The role offers a flexible work environment, impactful work, career growth, and a collaborative culture.

Engineering Manager, Go-to-Market Systems

Company: Stripe

Location: USA

Posted Nov 24, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Demand Generation Systems team member to build measurable cross-channel messaging capability and accelerate customer journey.

Machine Learning Solutions Architect

Company: phData

Location: USA

Posted Nov 24, 2024

The job description is for a Machine Learning Engineer position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves designing and implementing data solutions, providing thought leadership, and working with data scientists to build and deploy machine learning models.

Program Manager - Digital Twin Technologies

Company: CAI

Location: USA

Posted Nov 24, 2024

CAI is seeking a Program Manager with experience in digital twin and machine learning technologies to manage the end-to-end communication strategy, oversee knowledge management, and ensure seamless integration of the digital enablement program into consulting services.

Business Operations Manager (Scientific Department)

Company: Celerion

Location: USA

Posted Nov 24, 2024

Celerion is hiring a Business Operations Manager to support clinical research and development of lifesaving treatments. The role requires leadership, scientific background, and relationship-building skills to manage multiple projects and ensure client satisfaction.

Principal Engineer

Company: Avara

Location: USA

Posted Nov 24, 2024

Avara is a company that builds innovative products using blockchain technology, aiming to create a people-powered internet. They value diversity and inclusivity, and are looking for a Principal Engineer to lead the design and implementation of regulated payments infrastructure.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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