Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Cloud Generation Specialist (Entry Level Sales SDR/BDR)

Company: Pax8

Location: USA

Posted Nov 21, 2024

The Cloud Generation Specialist role involves developing new business, providing product overviews, and setting appointments to recruit new Channel Partners. The ideal candidate has proficiency in social media, proven work experience, and strong communication skills.

Investor Relations & Business Operations

Company: Figma

Location: USA

Posted Nov 21, 2024

The IR amp Business Operations team is looking for a highly analytical and strategic individual to support core activities and collaborate with cross-functional partners. The role requires strong analytical expertise, experience building relationships, and project management skills. Figma values hiring smart and curious people who are excited to learn and develop their skills.

LLM Engagement Manager

Company: Appen

Location: USA

Posted Nov 21, 2024

The job description is for an LLM Delivery Expert at Appen, a company that provides high-quality data solutions for AI. The role involves delivering LLM projects, building expertise in LLM data modality, and driving operational excellence. The company is committed to ethical AI practices and believes in the potential of AI to make a positive impact on society.

Senior Associate - New & Growth Business

Company: Axios

Location: USA

Posted Nov 21, 2024

Axios is hiring a Senior Associate Client Partnerships to join their East Coast advertising team. The role requires superior communication skills, ability to understand partner business priorities, and develop creative solutions. The company offers a range of benefits, including 401k, robust health insurance, and generous vacation policy.

Senior Machine Learning Engineer, Ads Engagement Modeling

Company: Reddit

Location: USA

Posted Nov 21, 2024

Reddit is hiring a Senior Machine Learning Engineer for its Ads Engagement Modeling team. The team is responsible for predicting ad engagement rates and optimizing ad products. The role requires experience in building industrylevel deep learning models and working with mainstream ML frameworks.

Senior Editor

Company: The Athletic Media Company

Location: USA

Posted Nov 21, 2024

The Athletic is a digital sports media company seeking a Senior Editor for its sports-based desks. The role involves managing a staff of reporters, generating news and distinct team analysis, and working with data analytics to optimize performance.

Litigation and eDiscovery Paralegal

Company: Dropbox

Location: USA

Posted Nov 21, 2024

The job description is for a Litigation and eDiscovery Paralegal at Dropbox, requiring 7+ years of experience, exceptional communication and organizational skills, and proficiency in various software tools. The role involves supporting the Litigation team, managing projects, and working collaboratively with internal and external clients.

Internal Content & Enablement Specialist, People Tech

Company: Pinterest

Location: USA

Posted Nov 21, 2024

The job posting is looking for an experienced Content Manager to join the People team. The ideal candidate is passionate about making a global impact and has strong communication and writing skills. The role involves creating and managing content, collaborating with cross-functional teams, and ensuring the content is relevant and accurate.

Community Lifecycle Manager

Company: Reddit

Location: USA

Posted Nov 21, 2024

The job description is for a Community Lifecycle Manager at Reddit, responsible for managing campaign strategy and execution, partnering with various teams, and leveraging data insights to enhance strategy. The ideal candidate has experience in lifecycle marketing, email marketing, and product marketing, with a deep understanding of multichannel strategies and community culture.

Financial Operations Lead

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services and improve the customer experience. The company is committed to diversity and inclusion and offers a range of benefits and perks to its employees.

Account Executive

Company: Pax8

Location: USA

Posted Nov 21, 2024

The Account Executive AE generates leads, uncovers opportunities, and drives sales for strategic accounts. They align with accounts, identify cross-sell opportunities, and work with internal sales reps to accommodate requests. The AE creates and presents persuasive sales proposals to customers to encourage sales and repeat business.

Onboarding Specialist

Company: Automox

Location: USA

Posted Nov 21, 2024

Automox is seeking an Onboarding Specialist to join their Customer Experience team. The role requires a self-motivated individual with experience in IT and SaaS software. The company offers a competitive salary, equity, and benefits, and is committed to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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