Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Senior Cloud Platform Engineer

Company: Mapbox

Location: USA

Posted Dec 11, 2025

Mapbox is a leading real-time location platform with a global team supporting over 700 engineers. They focus on cloud-native solutions, infrastructure as code, and scalable CI/CD pipelines for developers.

Director of Strategic Partnerships

Company: Gravie

Location: USA

Posted Dec 11, 2025

Gravie seeks a Director of Strategic Partnerships to expand their healthcare solutions network. The role involves managing partner relationships, driving growth, and aligning with ICHRA/level-funded goals. The company offers competitive compensation, benefits, and a mission-driven environment.

User Risk Strategist

Company: Stripe

Location: USA

Posted Dec 11, 2025

Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing global economic challenges while collaborating with executives and strategic partners to drive sustainable growth through risk management and user trust initiatives.

Product Designer

Company: Warp

Location: USA

Posted Dec 11, 2025

The text highlights Warp's focus on design-driven innovation and seeks a passionate product designer to shape the future of software engineering. It emphasizes collaboration, user-centric design, and competitive compensation, showcasing the company's commitment to creating exceptional tools for developers.

Manager - Head of Risk Standards

Company: Stripe

Location: USA

Posted Dec 11, 2025

Stripe seeks a leader to drive risk strategy and grow the company safely while protecting users and the financial ecosystem. The role involves setting standards, collaborating with cross-functional teams, and enabling innovation through risk-aware practices. Ideal candidates will have extensive experience in risk management, product policy, and cross-functional collaboration.

Account Executive - Product Sales, Optimized Checkout

Company: Stripe

Location: USA

Posted Dec 11, 2025

Stripe seeks a skilled Account Executive to drive growth of their payment solutions, emphasizing opportunities to impact the global economy and collaborate with cross-functional teams. The role requires expertise in sales, product knowledge, and building relationships with enterprise clients, with a focus on delivering exceptional results in a fast-paced environment.

Lifecycle Marketing Manager

Company: Shippo

Location: USA

Posted Dec 11, 2025

Shippo offers shipping solutions for ecommerce businesses, hiring a Lifecycle Marketing Manager with responsibilities in email campaigns and customer engagement, along with competitive benefits and flexible work arrangements.

Staff Product Designer - New Initiatives

Company: Dropbox

Location: USA

Posted Dec 11, 2025

This job description outlines a Staff Product Designer role at Dropbox, focusing on leading design for CompanyOS, a new AI-native operating system. The position requires collaboration with cross-functional teams, user research, and designing complex workflows. Key qualifications include 10+ years of experience, strong customer focus, and ownership mindset.

Principal Statistical Programmer Consultant (Oncology)

Company: ClinChoice

Location: USA

Posted Dec 11, 2025

This job posting seeks a Principal Statistical Programmer Consultant for a global CRO client, highlighting responsibilities in oncology trials, regulatory submissions, and leadership roles. The position emphasizes expertise in SAS, CDISC standards, and cross-functional collaboration. ClinChoice, a 28-year-old CRO, promotes diversity and continuous training, offering a mix of security and career opportunities in a global environment.

Clinical R Programmer (SDTM/ADaM)

Company: ClinChoice

Location: USA

Posted Dec 11, 2025

This job posting seeks a Clinical R Programmer Consultant with expertise in SDTM and ADaM datasets, R programming, and CDISC standards. The role involves collaborating with cross-functional teams, ensuring regulatory compliance, and contributing to automation initiatives. ClinChoice, a global CRO, emphasizes training, diversity, and high-quality clinical development solutions.

Director of Product - Maps

Company: Mapbox

Location: USA

Posted Dec 11, 2025

Mapbox is a leading real-time location platform with 4M developers, offering tools for businesses. The role involves product strategy for maps, focusing on innovation and customer experience.

Training Enablement Manager

Company: GuidePoint Security

Location: USA

Posted Dec 11, 2025

This job description outlines the role of a Training Enablement Manager at GuidePoint Security LLC, detailing responsibilities such as managing learning management systems, vendor partnerships, and instructional design initiatives. It specifies requirements including a bachelor's degree, LMS management experience, and technical skills. The position emphasizes strategic leadership, continuous improvement, and collaboration across the organization.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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