Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Site Reliability Engineer

Company: Vercel

Location: USA

Posted Nov 20, 2024

Vercel is looking for experienced SREs to help grow their small team into a global footprint. The role involves enhancing Edge infrastructure, optimizing software integration, and driving reliability and performance improvements. The company offers a great compensation package, inclusive healthcare, and flexible time off.

CFO Consultant - Consumer Division

Company: Burklandassociates

Location: USA

Posted Nov 20, 2024

Burkland is a remote-first company that accelerates dreams by providing high-level finance help to startups. They are seeking a CFO with strong consumer industry experience to join their Consumer Group.

Social Media Expert

Company: Crisis Control Solutions LLC

Location: USA

Posted Nov 20, 2024

The company, Crisis Control Solutions LLC, is seeking a Social Media Expert to join their team remotely. The role involves managing digital product sales, creating social media campaigns, and promoting the company founder as a speaker in the US market.

Financial Sales Representative

Company: Facet

Location: USA

Posted Nov 19, 2024

The job posting is for a Financial Sales Representative at Facet, requiring a passionate and skilled individual to engage with potential members, build relationships, and convey the value of professional financial planning. The role involves conducting meetings, managing a pipeline, and explaining the planning process. The company offers a competitive salary, benefits, and a flexible work environment.

Software Development Engineer in Test

Company: Saga Education

Location: USA

Posted Nov 20, 2024

Saga Education is a nonprofit organization that provides high-impact tutoring to students. They are looking for a Software Development Engineer in Test (SDET) to join their team. The role involves designing and implementing automated tests, collaborating with cross-functional teams, and ensuring the quality and reliability of software products.

Director of Site Reliability and Cloud Infrastructure

Company: Prompt

Location: USA

Posted Nov 19, 2024

The job posting is seeking a Director of Site Reliability and Cloud Infrastructure to join the team. The role involves hands-on infrastructure management, vendor collaboration, team building, and leadership. The ideal candidate should have experience in cloud infrastructure and site reliability, as well as strong leadership and communication skills.

Senior Technical Account Manager

Company: Rye

Location: USA

Posted Nov 20, 2024

RyeRye is a startup that enables companies to sell products on their own site or app without managing inventory or fulfilling orders. They are looking for a Senior Technical Account Manager to join their team and own the post-sales customer relationship.

Documentation Engineer

Company: ClickHouse

Location: USA

Posted Nov 19, 2024

ClickHouse is a company that offers a high-performance columnar OLAP database management system for real-time analytics. They are hiring a Documentation Engineer to join their Product team and are looking for a talented technical writer with an engineering background. The company offers a flexible work environment, healthcare, equity, and time off.

Marketing & Communications Intern

Company: Glaciergrid

Location: USA

Posted Nov 19, 2024

GlacierGrid is a technology startup that provides innovative and sustainable solutions to reduce energy waste and climate change. The company is committed to building an inclusive global team and has partnered with various organizations to increase profits while protecting the planet.

Senior Compensation Analyst

Company: Mozilla

Location: USA

Posted Nov 19, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people. The company is looking for a Compensation Analyst to assist in the development and implementation of compensation programs.

Customer Success Manager

Company: Perforce

Location: USA

Posted Nov 20, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Customer Success Manager to join their team, who is customer-focused, experienced in managing and growing customer accounts, and has a high level of empathy. The company is passionate about helping enterprises use data to accelerate data-driven transformation and is committed to being an equal opportunity employer.

Project Manager- Strategic Growth Initiatives

Company: Blend360

Location: USA

Posted Nov 20, 2024

BLEND360 is a forward-thinking company seeking a project manager to lead strategic efforts and improve customer experience. The ideal candidate will be adaptable, a strong problem solver, and able to work on multiple initiatives simultaneously.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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