Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Lead Data Scientist, Predictive Marketing & Performance Analyst

Company: Blend360

Location: USA

Posted Nov 16, 2024

Blend360 is a marketing analytics and technology company that delivers results by leveraging data and applied mathematics. They are looking for a Lead Marketing Analyst to join their team as a 6-month contractor.

Copywriter

Company: Mplc

Location: USA

Posted Nov 16, 2024

MPLC is a copyright licensing agency seeking a temporary copywriter to create engaging sales and marketing content for the US market. The ideal candidate has a passion for the entertainment industry and experience in copywriting, content creation, and digital marketing.

Senior Level Designer

Company: ElodieGames

Location: USA

Posted Nov 16, 2024

Elodie Games is a company that builds engaging games and is looking for a Level Designer to work on their first game. The role involves designing and optimizing multiplayer maps and game modes, and requires experience with Unreal and a deep understanding of PvP gameplay experiences.

Sales Operations & Order Processing Analyst II

Company: Nozominetworks

Location: USA

Posted Nov 16, 2024

Nozomi Networks is looking for a detail-oriented Sales Operations Analyst to provide reliable and high-quality operational support to the Sales organization. The role involves managing Salesforce, developing customized features, and driving sales projects.

Data Reporting Analyst

Company: CovalentCreative

Location: USA

Posted Nov 16, 2024

Eyes On Eyecare is a distributed organization that offers a remote internship or part-time role in data analysis. The role involves data cleaning, visualization, and analysis, as well as report creation and collaboration with teams. The company values flexibility and offers a 4-hour block schedule with the option to work up to 29 hours per week.

Senior Software Quality Engineer

Company: EOS Worldwide

Location: USA

Posted Nov 16, 2024

EOS Worldwide is seeking a Senior Software Quality Engineer to join their team. The role involves guiding and supporting the development team, ensuring the quality and reliability of the EOS One platform. The ideal candidate will have expertise in test automation, load testing, and integration testing, as well as experience working in agile development frameworks and with Azure cloud services.

Product Manager, Real-Time

Company: Flock Safety

Location: USA

Posted Nov 16, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is looking for an Associate Product Manager to join their team and work on their RealTime Alerting product. The role requires strong technical skills, excellent communication skills, and the ability to work closely with software and hardware engineering teams.

Enterprise Customer Success Manager

Company: Contentsquare

Location: USA

Posted Nov 17, 2024

The job description is for an Enterprise Customer Success team member who will build relationships with customers, drive revenue growth, and ensure customer satisfaction. The role requires strong organizational and project management skills, exceptional relationship management, and the ability to thrive in a fast-paced environment.

Endoluminal Sales Manager

Company: Intuitive

Location: USA

Posted Nov 16, 2024

The company Intuitive is committed to minimally invasive care and has been a pioneer in robotic-assisted surgery. They strive to foster an inclusive culture and empower their team members to make a difference. The job description is for an Endoluminal Sales Manager who will sell the ION Endoluminal System to hospitals and provide exceptional customer service.

Senior Technical Writer

Company: Starburstdata

Location: USA

Posted Nov 16, 2024

Starburst is a company that aims to dismantle data silos and vendor lock-in, offering a full-featured data lake analytics platform built on open source Trino. They are seeking an experienced technical writer to help update and expand the documentation for their products.

Senior Revenue Accountant

Company: QAD

Location: USA

Posted Nov 16, 2024

QAD is a growing SaaS company looking for talented individuals to join their mission to solve real-world problems in manufacturing and supply chain. The company offers a virtual-first work environment, competitive compensation packages, and a collaborative culture.

Payroll Specialist / Analyst

Company: Cover Genius

Location: USA

Posted Nov 16, 2024

The text describes Cover Genius, a company that provides insurance distribution platform, and is looking for a Payroll Specialist/Analyst. The company values diversity, inclusivity, and employee well-being, offering flexible PTO, employee stock options, and social initiatives.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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