Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Regional Sales Manager

Company: BlueScope

Location: USA

Posted Nov 18, 2024

BlueScope is a company with a long history of quality and innovation, offering a total compensation plan and benefits package to its employees. The company is an equal opportunity employer and values diversity.

Customer Success Manager

Company: Zadara

Location: USA

Posted Nov 17, 2024

The job posting is seeking a Cloud Customer Success Manager to build strong relationships with clients, drive customer satisfaction, retention, and expansion, and ensure maximum value from cloud solutions.

Senior AEM Back End Developer

Company: Bounteous

Location: USA

Posted Nov 18, 2024

The job posting is looking for a Senior AEM BackEnd Developer to lead custom platform development for enterprise-level customers. The role requires a proactive and collaborative individual with strong communication and problem-solving skills.

Project Manager, Operations

Company: Golden Hippo

Location: USA

Posted Nov 17, 2024

The job posting is for a Project Manager Operations role at Golden Hippo, a company that creates best-in-class products for health and wellness. The role involves project planning, execution, and optimization, as well as stakeholder communication and change management. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Growth Engineer

Company: Grafana Labs

Location: USA

Posted Nov 18, 2024

Grafana Labs is looking for a Growth Engineer to drive adoption of Grafana Cloud. The role involves developing plugins, ideating and designing AB tests, and collaborating with other teams. The company offers a range of benefits and is an equal opportunity employer.

Customer Success Engineer, Emerging Enterprise

Company: Dataiku

Location: USA

Posted Nov 17, 2024

Dataiku is a company that is leading the AI revolution, with a platform that makes data actionable and accessible. The company is looking for a Customer Success Engineer to help its customers achieve meaningful outcomes with business analytics, AIML, and Gen AI.

Corporate Content Marketing Manager

Company: IP Fabric

Location: USA

Posted Nov 17, 2024

IP Fabric is a pioneering force in network automation, seeking a creative and dynamic corporate content manager to join their team. The company is expanding rapidly and offers a competitive commission structure, 25 days of paid time off, and a flexible work environment.

Director of Product Management

Company: CompanyCam

Location: USA

Posted Nov 17, 2024

CompanyCam is a company that provides a photo documentation and productivity app for contractors. They are looking for a Director of Product Management to help define and execute their product vision and strategy. The company values a fun and fast-paced work environment, with a focus on collaboration and innovation.

Sr. Product Analyst

Company: Kafene

Location: USA

Posted Nov 18, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and values collaboration, innovation, and mutual support.

Technical Writer

Company: ENS Labs

Location: USA

Posted Nov 17, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs has been driving the core development of the ENS protocol since 2018.

Marketing Manager

Company: Vouched

Location: USA

Posted Nov 17, 2024

Vouched is building a powerful identity verification platform to provide access to critical services. They are seeking a Marketing Manager to drive content development and support lead generation. The company values innovation, integrity, and customer focus, and offers a flexible work environment and professional development opportunities.

Director of Product Design

Company: A Place for Mom

Location: USA

Posted Nov 17, 2024

The job description is for a UX/UI Design Lead at A Place for Mom, a company that connects families with senior care options. The ideal candidate is a visionary design leader with a strong user-centered mindset, who thrives in a dynamic collaborative environment.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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