Customer Experience Jobs in USA

573,248 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Sr. Product Marketing Manager

Company: Transact Campus

Location: USA

Posted Nov 13, 2024

Transact and CBORD have merged to integrate their technologies. They are looking for a Sr Product Marketing Manager to support their Healthcare and Corporate Business. The role involves market intelligence, product positioning, and messaging, as well as collaboration with product managers and sales channels.

IT Admin I

Company: GoFundMe

Location: USA

Posted Nov 13, 2024

GoFundMe is a global community that helps people help each other through technology. They are hiring an IT Administrator to join their team on the East Coast. The job offers competitive pay, rich healthcare benefits, and a hybrid workplace. The company values diversity, equity, and inclusion and has a strong focus on employee well-being and development.

Sales Development Representative I

Company: Evenup

Location: USA

Posted Nov 13, 2024

EvenUp is a company that provides a platform for injury law firms to provide a consistent and high standard of representation. They are looking for sales development representatives to generate top-of-funnel leads and have a mission to empower every team member to contribute to their mission of fostering a more just world.

Manager, Fulfillment Operations

Company: Paula's Choice Skincare

Location: USA

Posted Nov 13, 2024

The job description is for a Manager Fulfillment Operations at Paulas Choice. The role involves managing 3PL warehouse vendors, leading operations, and ensuring vendor performance. The job requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently.

Major Account Executive

Company: Anaplan

Location: USA

Posted Nov 13, 2024

Anaplan is hiring a MAJOR ACCOUNT EXECUTIVE to lead digital transformation in the Telecommunications Media Technology Vertical. The role involves engaging with customers, building business value, and driving revenue on the Anaplan platform.

Senior Product Manager, Payouts and Billing

Company: Eventbrite, Inc.

Location: USA

Posted Nov 13, 2024

Eventbrite is looking for an experienced product manager to build a vision and execute against it. The company powers millions of events worldwide and is passionate about live events and making creators successful.

Director of Enterprise Sales

Company: Automattic Careers

Location: USA

Posted Nov 13, 2024

The job posting is for an Enterprise Sales Director to lead the sales efforts of WordPress VIP, a leading enterprise content management platform. The role requires a strong understanding of enterprise software, IT landscapes, and content management systems, as well as excellent leadership and communication skills.

Windows Developer (Rust)

Company: 1Password

Location: USA

Posted Nov 13, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are seeking a Rust Developer to contribute to building capabilities in their Windows application and are offering a competitive salary and benefits package.

Engineering Manager, Marketing Technology

Company: Airbnb

Location: USA

Posted Nov 13, 2024

The job posting is for an engineering manager position at Airbnb, responsible for leading a team to build a no-code or low-code platform for content publishing. The role requires experience in software development, team management, and communication. The company offers a remote work option and a competitive salary range.

Lead DevOps Engineer

Company: Clear Capital

Location: USA

Posted Nov 13, 2024

The job posting is for a DevOps Engineer position at Clear Capital, a national real estate valuation technology company. The job involves building and maintaining AWS cloud infrastructure, designing and managing monitoring systems, and supporting security audits. The company values innovation, learning, and growth, and offers competitive compensation and benefits.

Sr. Digital Marketing Manager

Company: Yubico

Location: USA

Posted Nov 13, 2024

Yubico is a company that specializes in security keys and digital marketing. They are seeking a Sr Digital Marketing Manager to lead their digital marketing strategy and drive growth. The company offers a range of benefits, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave.

Senior Counsel, Privacy

Company: Airbnb

Location: USA

Posted Nov 13, 2024

Airbnb is seeking a business-oriented Senior Counsel with deep experience in global privacy laws and regulatory compliance to join their growing legal team. The successful candidate will be someone who is adaptable, collaborative, and embodies Airbnb's Core Values.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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