Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Wealth Protection Planning Attorney

Company: Steinbacher Goodall & Yurchak

Location: USA

Posted Dec 05, 2025

The law firm is seeking a driven legal professional to join their team and help expand their reach and elevate client experience. The role involves crafting tailored legal solutions, being a client champion, delivering exceptional service, leading with integrity, engaging locally, streamlining and improving processes, and staying connected with clients. The firm offers remote flexibility, a supportive team culture, growth opportunities, and mission-driven work.

Staff Data Engineer

Company: Henry Schein One

Location: USA

Posted Dec 05, 2025

The job posting is for a Staff Engineer position at Henry Schein One, a global leader in dental management analytics communication and marketing software. The role involves developing and enhancing ETL processing of large data sets, troubleshooting and resolving customer issues, monitoring and improving observability of reporting solutions, mentoring junior software engineers, and collaborating with senior leaders. The company offers competitive compensation, excellent benefits, and a great place to work with fantastic people.

Fullstack Product Software Engineer - Core Web Experience

Company: Dropbox

Location: USA

Posted Dec 05, 2025

The Core Web Experience team is working on integrating Dash's AI capabilities into the FSS product to enhance user engagement and simplify core jobs like search and file actions. The role requires 5+ years of software engineering experience, strong product thinking, cross-functional collaboration, independence, problem-solving skills, and full-stack expertise in React, TypeScript, and Python. The company values innovation, experimentation, and performance optimization.

Product Marketing Manager

Company: Magnet Forensics

Location: USA

Posted Dec 05, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. They are seeking an experienced Product Marketing Manager to join their high-performing marketing team. The role involves developing customer profiles, creating messaging and content, collaborating with sales and demand generation teams, and providing sales enablement materials. Magnet Forensics values diversity, inclusion, and continuous learning, and offers competitive compensation and benefits.

Social Media Coordinator

Company: Storm Ideas

Location: USA

Posted Dec 05, 2025

The job posting describes a fully remote, full-time contractor role at Storm Ideas, a company that works with globally recognized brands in US entertainment. The role involves coordinating social media posts, engaging with communities, delivering strategic recommendations, and optimizing content for YouTube. The company offers cutting-edge tools and tech, encourages ideas, and has a fast, agile, and adaptive culture. They value strong organizational skills, attention to detail, and excellent communication skills.

Enterprise Account Manager

Company: QuinStreet

Location: USA

Posted Dec 05, 2025

This job posting highlights a strategic role in a fast-growing company with opportunities for leadership growth, measurable impact, and collaboration across departments. The position emphasizes data-driven strategies, client success, and career advancement potential.

Associate Software Engineer – Hardware Emulation (Virtual)

Company: Boeing

Location: USA

Posted Dec 05, 2025

The Boeing Company is seeking an Associate Software Engineer for their Hardware Emulation Virtual team in Berkeley, Missouri. The role involves designing, developing, testing, and integrating software models to emulate hardware components and systems. The ideal candidate should have experience in software development, virtualization technologies, and hardware emulation. The position offers a competitive pay range and benefits.

Director - Data Science

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 05, 2025

The job description is for a Director II Data Science role at Liberty Mutual's US Retail Market Data Science Pricing Deployments team. The role involves leading a team to support the design and implementation of pricing program deployments across all retail lines nationwide. Key responsibilities include design excellence, best practices, process improvement, training, Earnix platform adoption, and community engagement. The ideal candidate should have experience in rating logic, predictive analytics, data science tools, project management, and communication.

Real Specialist

Company: Lightspeed Systems

Location: USA

Posted Dec 05, 2025

The role of Client Success Renewal Specialist at Lightspeed Systems involves managing client relationships, focusing on renewals, account updates, and licensing changes. The ideal candidate should have 1-2 years of client service experience, a pleasant disposition, excellent communication skills, and the ability to meet deadlines. Proficiency in Microsoft Office Suite and experience with Salesforce and the SaaS industry are preferred.

Study Design Lead – Clinical Research , Central Labs Services

Company: labcorp

Location: USA

Posted Dec 05, 2025

Labcorp is a leading global life sciences company that provides diagnostics and drug development services. They offer central laboratory services for global clinical trials and are seeking a Study Design Lead to join their team. The position involves interpreting sponsor protocol requirements, liaising with internal departments, and providing consultancy on study design choices.

Staff Fullstack Software Engineer - Growth Monetization

Company: Dropbox

Location: USA

Posted Dec 05, 2025

The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position requires 12+ years of software engineering experience, strong full-stack skills, and experience designing scalable, high-reliability systems. The role offers substantial exposure to Growth leadership and the opportunity to shape the technical direction of a critical revenue-driving platform.

Analyst - Credit Cards

Company: Sunbit

Location: USA

Posted Dec 05, 2025

Sunbit is a fintech company that offers financial technology solutions for real-life situations. They provide a fast, fair, and simple credit experience through their AI-native platform and mobile app. Sunbit is known for its high approval rates, zero consumer fees, and a people-centered culture. They have a nationwide network of over 30,000 in-person merchant locations and have been recognized as one of the fastest-growing and most admired fintech companies.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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