Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Privileged Access Management (PAM) Engineer

Company: GuidePoint Security

Location: USA

Posted Dec 04, 2025

This job posting highlights a remote PAM Engineer role with opportunities for growth, collaboration with industry leaders, and a supportive work environment emphasizing mentorship, flexible time off, and career development. The position requires expertise in privileged access management and offers involvement in large-scale implementations.

Alliances & Channels Sales Strategy & Operations Business Partner

Company: Stripe

Location: USA

Posted Dec 04, 2025

Stripe seeks an analytical lead to drive growth through strategic insights and operational efficiency, emphasizing collaboration and data-driven decisions.

Chief of Staff

Company: Qualia

Location: USA

Posted Dec 04, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer SMB and Enterprise products that bring together users from across the real estate ecosystem onto a single shared digital closing platform. The company is seeking a Chief of Staff to support the CEO and manage day-to-day operations, while providing exposure to every part of the business.

Director of Demand Generation

Company: Avive

Location: USA

Posted Dec 04, 2025

Avive Solutions Inc. is a mission-driven company developing advanced AED technology to combat sudden cardiac arrest. They seek a strategic Director of Demand Generation to drive growth in key sectors.

Senior Clinical Data Manager

Company: eClinical Solutions

Location: USA

Posted Dec 04, 2025

eClinical Solutions is a company that provides data services and the elluminate Clinical Data Cloud to accelerate clinical development initiatives for life sciences organizations. They offer a centralized location for data access and advanced analytics to help clients make smarter, faster business decisions. The company is committed to driving innovation in clinical trials through a better approach to data management and analytics. They are looking for a Senior Clinical Data Manager to oversee and manage clinical trial databases, ensuring proper planning and timely completion of high-quality deliverables.

Senior Employee Relations Business Partner

Company: Dropbox

Location: USA

Posted Dec 04, 2025

This job description outlines a Senior Employee Relations Business Partner role at Dropbox, emphasizing strategic guidance on complex investigations, policy interpretation, and fostering a positive employee relations environment. The position requires collaboration with legal teams, data-driven decision-making, and maintaining confidentiality while upholding organizational values.

Senior Sales Manager

Company: Cendyn

Location: USA

Posted Dec 04, 2025

Cendyn is seeking a Senior Sales Manager for the Eastern Region who is results-driven, experienced in SaaS sales, highly organized, and passionate about the hotel industry. The role involves developing and executing a territory sales plan, identifying potential customers, cold calling, lead generation, analyzing market data, and building strong relationships with key stakeholders. The ideal candidate has a proven track record of sales performance, strong analytical and communication skills, and the ability to work in a fast-paced environment.

Sr. Analyst - CRM

Company: MyFitnessPal

Location: USA

Posted Dec 04, 2025

This job posting highlights a Sr Analyst role at MyFitnessPal focused on driving business growth through data analytics, product experimentation, and collaboration with cross-functional teams. The position emphasizes impactful work on user retention, data-driven decisionmaking, and contributing to the company's mission of promoting healthy habits. It also outlines competitive compensation and comprehensive employee benefits.

Global Corporate Sales Director

Company: Cendyn

Location: USA

Posted Dec 04, 2025

The Global Corporate Sales Director is responsible for driving sales and strategic growth of Cendyn's relationships with top global Corporate TMC and Consortia demand partners. The role focuses on building strong relationships, identifying new opportunities, and collaborating with internal teams to maximize revenue and customer success.

Senior Product Manager I - AI Agent Quality

Company: HubSpot

Location: USA

Posted Dec 04, 2025

The role is a Senior Product Manager position at HubSpot, focusing on AI Agent Quality. The responsibilities include owning strategy, implementing evaluation frameworks, defining metrics, delivering customer-facing tools, and partnering with MLOps and AI Foundations teams. The ideal candidate should have experience with AIML technologies, leading cross-functional teams, and strong business acumen.

Senior Statistical Programmer

Company: eClinical Solutions

Location: USA

Posted Dec 04, 2025

eClinical Solutions is a company that provides data services and the elluminate Clinical Data Cloud to help life sciences organizations accelerate clinical development initiatives. They offer a centralized location for data access, advanced analytics, and a better approach to data management and analytics. The company is committed to driving innovation in clinical trials and provides a fast-growing, inclusive culture that values diversity and continuous improvement.

Frontend Product Software Engineer - Growth Lifecycle

Company: Dropbox

Location: USA

Posted Dec 04, 2025

This job description outlines the role of a Product Engineer at Dropbox, focusing on growth lifecycle initiatives, cross-functional collaboration, and technical responsibilities. It details requirements, preferred qualifications, and compensation across different US zones.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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