Customer Experience Jobs in USA

572,886 open positions · Updated daily

Looking for Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the USA area.

Engineering Lead

Company: HubSpot

Location: USA

Posted Dec 02, 2025

HubSpot is seeking an experienced Engineering Lead or Engineering Manager to lead their Edge team, which is responsible for developing and operating HubSpot's load balancing and CDN infrastructure. The role involves guiding the design, development, and operation of systems, people management, and technical mentorship. The ideal candidate should have at least 2 years of experience in hiring, developing, and promoting engineers, a track record of delivering complex, performant, reliable, and scalable distributed systems in a cloud environment, and proficiency in Java, C, Go, C++, or Rust.

RN Clinical Consultation

Company: Sedgwick

Location: USA

Posted Dec 02, 2025

Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. They are recognized as one of the best workplaces in financial services and insurance. They are currently hiring 6 nurses for remote positions, with a focus on providing medical care and support to injured employees. The company offers a comprehensive benefits package and encourages ongoing learning and professional development.

RN Clinical Consultation

Company: Sedgwick

Location: USA

Posted Dec 02, 2025

Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. They are recognized as one of the best workplaces in the financial services and insurance industry. They are currently hiring a part-time nurse to join their team and provide triage services to assess needs and give appropriate care advice.

Director, Product Marketing - MetaMask

Company: Consensys

Location: USA

Posted Dec 02, 2025

Consensys, a leading blockchain and web3 software company, is seeking a Product Marketing Director to drive growth for MetaMask. The role involves shaping marketing strategies, fostering collaboration, and advancing web3 innovation while contributing to a mission-driven team focused on decentralized technology.

Senior Manager - Product Development & Marketing (Supplements)

Company: Nutrafol

Location: USA

Posted Dec 02, 2025

The Senior Manager of Product Development & Marketing Supplements will lead end-to-end product development, collaborate with cross-functional teams, and manage new product certifications. The role requires 8+ years of experience in product development and marketing, strong cross-functional collaboration skills, and familiarity with the nutraceutical haircare space.

Principal Software Engineer - Commerce

Company: HubSpot

Location: USA

Posted Dec 02, 2025

Commerce Hub is building an AI-first commerce platform integrated with HubSpot's CRM. They are seeking a Principal Software Engineer to shape the technical future of Commerce Hub, focusing on CPQ, Billing, and Payments. The role involves building a simple, consistent, and extensible platform, defining core domain models, creating frameworks, and partnering with product leadership.

Senior Software Engineer - MetaMask (Advanced Trading)

Company: Consensys

Location: USA

Posted Dec 02, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer tools like MetaMask and Infura, emphasizing accessibility and collaboration. The text highlights their mission to empower builders and developers while promoting a supportive engineering culture at MetaMask.

Campaign Manager

Company: Unified

Location: USA

Posted Dec 02, 2025

Unified is seeking a Campaign Manager to join their AdOps team. The role involves managing and optimizing multichannel paid campaigns, developing growth strategies, driving automation and innovation, analyzing campaign performance, ensuring operational excellence, and partnering with clients. The ideal candidate has 3+ years of experience managing high-volume digital advertising campaigns, strong knowledge of campaign performance metrics, and experience in programmatic and social media buying.

Director of UX

Company: HubSpot

Location: USA

Posted Dec 02, 2025

HubSpot is seeking a strategic and empathetic design leader to drive the vision for their Upmarket segment, a rapidly growing customer base. The Director of UX for Upmarket will shape the experience for larger and more complex businesses, leading a team of designers to create intuitive, powerful, and scalable solutions. This role sits at the intersection of design craft, strategy, and business impact, partnering closely with Product, Engineering, and Research leadership.

Senior Engineer - Platform

Company: Grow Therapy

Location: USA

Posted Dec 02, 2025

The internal Platform team is seeking a Senior Engineer to join their mission-driven team and help build the internal developer ecosystem for Grow's next-generation mental healthcare platform. The role involves tackling complex challenges across AWS cloud infrastructure, Kubernetes, CICD pipelines, and tooling to drive engineering velocity. The Senior Engineer will lead projects, share ownership of the platform roadmap, and collaborate with teammates to improve development speed, reliability, and scalability.

Director - Regional Sales

Company: GitLab

Location: USA

Posted Dec 02, 2025

The Regional Director for the Commercial AMER vertical will lead a 5-person team to grow adoption of GitLab's AI-powered DevSecOps platform across existing and new commercial customers. The role involves managing the team, driving sales strategy, analyzing market dynamics, recruiting talent, and collaborating with various departments. The ideal candidate should have experience in field sales operations and leadership within a software environment, proficiency in managing a sales pipeline, and strong communication skills.

Product Manager - Cards Pricing

Company: Stripe

Location: USA

Posted Dec 02, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Cards team is responsible for accepting credit, debit, and prepaid card payments. The Product Manager for Cards Pricing role involves defining pricing principles, driving pricing decisions, and operationalizing them. The ideal candidate has 5+ years of product experience, 3+ years of pricing experience, and strong collaboration and data analysis skills.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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