Customer Experience Jobs in Washington DC

100,871 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

travel

Reviewer Medical Record

Company: Kaiser Permanente

Location: Renton, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
relocation assistance staffing agency contract

Travel Nurse RN - PCU - Progressive Care Unit - $2,246 per week

Company: Focus Staff

Location: Puyallup, Washington

Posted Jan 30, 2025

View Details Apply on healthecareers.com
remote travel

Travel Surgical Technologist - $1,947 per week

Company: TRS Healthcare

Location: Mount Vernon, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com

Capture Solutions Architect - Federal

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 30, 2025

View Details Apply on The Muse
dental insurance disability insurance flexible spending account

Family Medicine Nurse Practitioner (ARNP) – FLEX CARE – 1.0 FTE

Company: Valley Medical Center

Location: Renton, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
contract travel health insurance

Travel Nurse RN - PCU - Progressive Care Unit - COVID19 - $2,050 per week

Company: Stability Healthcare

Location: Puyallup, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
hospital travel pet insurance

Travel Nurse RN - House Supervisor - $2,227 per week

Company: OneStaff Medical

Location: Colville, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
travel 401(k) health insurance

Travel Cath Lab Technologist - $2,755 per week

Company: Cross Country Allied

Location: Everett, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
full time

Associate Professor WOT in the Generalist Division Harborview, Department of Obstetrics and Gynecology, University of Washington

Company: University of Washington

Location: Seattle, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
competitive pay robust benefits professional development opportunities first-class team

Senior Oracle Federal Financials P2P CLM SME

Company: i360technologies, Inc.

Location: Washington DC

Posted Jan 29, 2025

i360technologies is a growing GOVCON professional services company founded in 1999, offering competitive pay, robust benefits, and professional development opportunities. The company is seeking motivated individuals to join their first-class team, providing unlimited professional growth and career possibilities. The role involves expertise in Oracle GL, FV, SLA, PO, and AP modules, implementing new initiatives, and providing oversight to the Help Desk Support Team. The ideal candidate should have a BSBA degree in a relevant discipline, strong communication skills, and experience in Oracle R12 Federal Financial applications. Benefits include a referral bonus, 401k matching, health care plan, and paid time off.

View Details Apply on BuiltIn
staffing agency travel pet insurance

Travel Occupational Therapist - $2,271 per week

Company: Sharp Nursing Medical Staffing

Location: Tacoma, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com
travel life insurance retirement plan

Travel Nurse RN - PCU - Progressive Care Unit - $1,928 per week

Company: GetMed Staffing, Inc.

Location: Puyallup, Washington

Posted Jan 29, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

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