Customer Experience Jobs in Washington DC

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Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

Travel Surgical Technologist - $2,350 per week

Company: KPG Allied

Location: Seattle, Washington

Posted Jan 24, 2025

KPG Allied is recruiting for a 13-week travel Surgical Technologist position in Seattle, Washington, starting from 02/17/2025. The job requires at least 1 year of paid experience in a hospital setting within the last 3 years. The pay package includes a tax-free stipend and competitive compensation. KPG Healthcare, the staffing firm, offers nationwide contract opportunities, healthcare benefits, and 24/7 recruiter support.

Travel Mammography Technologist - $2,625 per week

Company: Anders Group

Location: Bothell, Washington

Posted Jan 24, 2025

Anders Group is currently recruiting for a travel Mammography Technologist position in Bothell, Washington. The job is a 13-week contract, working 40 hours per week on days, starting from February 10, 2025. Anders Group, a Joint Commission accredited staffing agency, is known for its commitment to providing exceptional customer service to travelers. They offer competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

Senior Database Architect (Remote Opportunity)

Company: VetsEZ

Location: Washington DC

Posted Jan 24, 2025

VetsEZ is seeking a Senior Database Architect to join a remote team supporting the Department of Veterans Affairs. The ideal candidate will be responsible for designing, implementing, and managing complex database solutions. Key responsibilities include designing database solutions, collaborating with development and infrastructure teams, leading database deployments on AWS and Azure, conducting performance tuning, implementing security policies, and developing automation scripts. Requirements include a Bachelor's degree, at least 8 years of experience, strong proficiency in database administration, and experience with cloud platforms like AWS and Azure. Additional qualifications include experience with federal agencies, relevant certifications, and familiarity with DevOps practices.

Travel Nurse RN - Telemetry - $2,299 per week

Company: GQR Healthcare

Location: Tacoma, Washington

Posted Jan 24, 2025

GQR Healthcare is currently recruiting a travel nurse RN Telemetry for a 13-week assignment in Tacoma, Washington. The job involves 36 hours per week, 12-hour night shifts, and starts on 02/17/2025. GQR Healthcare, representing a renowned health system, is looking for experienced Telemetry providers. They offer comprehensive benefits including day 1 healthcare coverage, guaranteed hours, professional development opportunities, 24/7 consultant support, and a seamless placement process. Partnering with GQR means more than just finding a job, it's about building a meaningful career with a supportive team.

Enterprise Account Executive, Corporates-northeast

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 24, 2025

This role involves developing account plans for new and existing accounts, prospecting new customers, managing major accounts, meeting sales goals, collaborating cross-functionally, building relationships, maintaining Salesforce records, and engaging in direct client meetings. The ideal candidate should have experience selling complex software solutions to large enterprises, a growth mindset, and the ability to work with teams across different departments. Thomson Reuters offers comprehensive benefits, a globally recognized culture, learning and development opportunities, social impact initiatives, and purpose-driven work. The target total cash compensation range is $178,500 - $331,500.

Senior Operations Associate

Company: Indivisible Project

Location: Washington DC

Posted Jan 24, 2025

The Senior Operations Associate supports remote and office operations, including office management, contracts, legal finance, events, and basic IT. They work independently and collaboratively, demonstrating strong communication, problem-solving, and organizational skills. Responsibilities include managing travel and operations systems, coordinating DC operations, planning events, managing correspondence, and leading knowledge management. They also handle IT and software management, contracts management and finance, and contribute to organizational culture. Required qualifications include experience in an administrative role, process optimization, communication, interpersonal skills, analytical skills, time management, organizational skills, and troubleshooting. Desired qualifications include inventory management experience, project management, system operation experience, and contract management experience.

Phlebotomist Bilingual Spanish

Company: Labcorp

Location: Washington, DC

Posted Jan 24, 2025

Global Satellite Policy Advisor (Africa)

Company: SpaceX

Location: Washington, DC

Posted Jan 24, 2025

SpaceX, a company founded on the belief in human exploration of the stars, is actively developing technologies to enable human life on Mars. The company is seeking a Global Satellite Policy Advisor (Africa) for Starlink, a project aiming to provide high-speed broadband globally. The role involves advising on legal and policy advocacy to ensure regulations support the provision of this service. Responsibilities include developing and advocating for broadband and spectrum policies, representing SpaceX before African agencies, drafting advocacy pieces, and providing strategic regulatory advice. Basic qualifications include a bachelor's degree and 3+ years of experience with African governmental agencies and policies. Preferred skills include knowledge of telecommunications policy, business, and regulatory issues in Africa, and understanding of broadband, ISP, and satellite industry practices.

Travel Nurse RN - Home Health Hospice - $2,575 per week

Company: Anders Group

Location: Lacey, Washington

Posted Jan 24, 2025

Anders Group, a Joint Commission accredited staffing agency, is currently seeking a travel nurse RN for a Home Health Hospice position in Lacey, Washington. The job is a 13-week contract starting from 02/17/2025, with 40 hours per week on days, 8 hours per shift. Anders Group is known for its commitment to providing exceptional customer service to travelers, offering competitive compensation packages, and a wide range of benefits including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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