Customer Experience Jobs in Washington DC

100,902 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

Mission Solutions Engineer (TS/SCI with CI Poly)

Company: Maxar Technologies

Location: Washington DC

Posted Jan 22, 2025

Maxar Technologies is seeking a forward-leaning Mission Solutions Engineer with Intelligence Analyst experience to work in an agile environment. The ideal candidate will support software development, design, test, and operations for the Motion GEOINT domain. They will work with community stakeholders, manage SAFe Agile processes, and serve as Product Owner and Scrum master. The role involves creating solutions to positively impact intelligence analysts, interacting with users and technologists, and ensuring solutions meet national security needs. The position requires US citizenship and an active TSSCI clearance. The salary range for this position in the Washington DC metropolitan area is $131,000 - $219,000 annually.

Travel LPN / LVN - Long Term Care - $1,782 per week - Urgently Hiring

Company: Medical Solutions LTC

Location: Washington, District of Columbia

Posted Jan 22, 2025

Medical Solutions LTC is offering a travel job for a LPN/LVN in Long Term Care in Washington, D.C. The position is for 8 weeks, 40 hours per week, with evening shifts. The company provides a range of benefits including medical, dental, vision, 401(k), personalized compensation, housing, dedicated recruiter support, per diem allowance, and more. Medical Solutions LTC is a leading provider of total workforce solutions in healthcare, known for its positive culture, growth opportunities, and community impact.

Travel Nurse RN - ED - Emergency Department - $1,554 per week

Company: IDR Healthcare

Location: Tacoma, Washington

Posted Jan 22, 2025

IDR Healthcare is offering a 13-week travel nursing job in Tacoma, Washington for an ED RN. The company, an award-winning staffing firm, emphasizes empowering healthcare professionals, providing a world-class experience, and giving back to the community. Benefits include ESOP, healthcare benefits, sign-on bonuses, license reimbursement, weekly pay, and a 401k plan.

Travel Nurse RN - PCU - Progressive Care Unit - $2,120 per week

Company: Anders Group

Location: Covington, Washington

Posted Jan 22, 2025

Anders Group is currently recruiting for a travel nurse RN position in Covington, Washington. The job is for a PCU - Progressive Care Unit, with a duration of 13 weeks starting from 02/24/2025. The position requires 36 hours per week, 12 hours per day, on days. Anders Group, known for its commitment to providing exceptional customer service to travelers, offers competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

Travel Registered Respiratory Therapist - $2,177 per week

Company: GHR Healthcare - Allied Health & Therapy

Location: Seattle, Washington

Posted Jan 22, 2025

GHR Healthcare - Allied Health & Therapy is currently seeking a travel Registered Respiratory Therapist for a 13-week assignment in Seattle, Washington. The job involves 36 hours per week, 12-hour shifts on days, and is offered on a travel basis. GHR Healthcare, with over 30 years of experience, is committed to finding the right fit for healthcare professionals, offering competitive compensation, transparent communication, and dedicated support.

Communications Associate

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and completing daily reports. Key responsibilities include preparing quality food, adhering to food safety regulations, and maintaining a clean and organized work area. The position offers a competitive hourly rate of $17.75 and comprehensive benefits, including medical, dental, vision, and retirement savings plans. Aramark values employee development and equal employment opportunities.

NASA Center User Support Incident Lead

Company: Leidos

Location: Washington, DC

Posted Jan 22, 2025

Leidos is hiring for a NASA Center User Support Incident Lead position at NASA Headquarters. The role involves resolving IT incidents, mentoring technicians, and collaborating on process improvements. Experience with ServiceNow, ITIL Incident Management, and excellent communication skills are required. Preferred qualifications include IT certifications, previous NEST experience, and a Bachelor's Degree.

Sr. Sales Specialist - MLF Growth Team

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking a Sr. Sales Specialist for their Mid-Sized Law Firm segment, focusing on new business development. The role involves selling high-growth products like Practical Law, CoCounsel Drafting, and CoCounsel, the newest AI Legal Assistant. The successful candidate will have 5+ years of tech/software sales experience, strong MS Office and Salesforce skills, and a track record of meeting sales targets. Thomson Reuters offers a comprehensive benefits package, flexible work environment, and opportunities for professional growth.

Software Developer (TS/SCI with Poly)

Company: Maxar Technologies

Location: Washington DC

Posted Jan 22, 2025

Maxar Technologies is seeking a Software Developer with strong experience in JavaScript and frontend frameworks like Svelte and React. The role involves enhancing an enterprise application for advanced search, 3D visualization, and Computer Vision workflows. The developer will collaborate with UI/UX experts and contribute to the design, functionality, and architecture of the application. The job offers high visibility, the opportunity to shape new ideas, and a competitive salary range of $131,000 - $219,000 annually in the Washington DC metropolitan area.

Travel Nurse RN - ED - Emergency Department - $2,299 per week

Company: GQR Healthcare

Location: Tacoma, Washington

Posted Jan 22, 2025

GQR Healthcare is currently recruiting a travel nurse RN for the Emergency Department in Tacoma, Washington. The job is a 13-week contract with 36 hours per week, 12-hour shifts. GQR Healthcare, known for its support of healthcare professionals, offers benefits such as day 1 coverage, guaranteed hours, continuing education, 24/7 consultant support, and a seamless placement process. The company specializes in connecting healthcare experts with skilled professionals, ensuring high-quality patient care.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages