Customer Experience Jobs in Washington DC

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Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

Travel CT Technologist - $2,444 per week

Company: Voca

Location: Wenatchee, Washington

Posted Jan 22, 2025

Voca is offering a travel job for a CT Technologist in Wenatchee, Washington, starting from February 9, 2025, for 13 weeks. The position is for 36 hours per week on 12-hour night shifts. Voca provides comprehensive benefits, including health, dental, and vision insurance, 401(k) options, certification reimbursement, and a referral bonus program. The company emphasizes a travel-first culture, personalized support, and strong relationships with travelers. Voca aims to support career growth and ensure travelers' success and well-being.

Travel Nurse RN - ICU - Intensive Care Unit - $1,902 per week

Company: NuWest Travel Nursing

Location: Seattle, Washington

Posted Jan 22, 2025

NuWest Travel Nursing is recruiting a travel nurse RN for the ICU department in Seattle, Washington. The job is for 13 weeks, 36 hours per week on 12-hour day shifts. The minimum required experience is 2 years.

Travel Respiratory Therapist - $2,437 per week

Company: LeaderStat

Location: Wenatchee, Washington

Posted Jan 22, 2025

LeaderStat is currently recruiting for a 13-week travel Respiratory Therapist position in Wenatchee, Washington. The job requires 1 year of full-time experience, current state licensure, and relevant certifications. The shift is night, 12 hours. LeaderStat offers excellent benefits including weekly pay, housing stipend, meals allowance, 401k retirement plan, medical, dental, and vision insurance, and referral bonuses. They provide dedicated support throughout the contract.

Travel Cath Lab Technologist - $3,065 per week

Company: Travel Nurses, Inc.

Location: Everett, Washington

Posted Jan 22, 2025

Travel Nurses, Inc. is recruiting a travel Cath Lab Technologist for a 13-week assignment in Everett, Washington. The job requires 1-2 years of recent experience and a flexible attitude. TNI offers comprehensive benefits including day-one health care, 401(k), competitive salaries, and bonuses. The company is known for its detailed recruitment specialists and stress-free onboarding process, along with 24/7 clinical support and a lucrative referral bonus.

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington, DC / Remote

Posted Jan 22, 2025

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 22, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

AWS DevOps Cloud Engineer (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Jan 22, 2025

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role requires operational leadership for the Cache system's infrastructure, deployment, and automation across Treasury's network domains. AWS environments, automation, and CI/CD pipelines expertise are essential. Proficiency in Python, Java, and JavaScript/TypeScript is required. The culture encourages curiosity, innovation, and long-term career growth.

Software Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Jan 22, 2025

TikTok is seeking an experienced Automation Engineer to join the Threat Discovery & Prevention (TDP) Team within the US Trust & Safety (T&S) organization. The role involves developing automations and playbooks for threat intelligence, working cross-functionally with other Trust and Safety teams and Security teams, and identifying areas for process streamlining. The candidate should have proficiency in Python, automation experience, and understanding of current industry data analytical capabilities.

Travel Nurse RN - ED - Emergency Department - $2,417 per week

Company: MedPro Healthcare Staffing

Location: Tacoma, Washington

Posted Jan 22, 2025

MedPro Healthcare Staffing is recruiting a travel nurse RN for a 13-week assignment in Tacoma, Washington. The position is for the Emergency Department (ED) and requires an active RN license, relevant experience, and certifications like BLS, ACLS, PALS, and TNCC. Benefits include weekly pay, direct deposit, full credentialing fee coverage, private housing or allowance, group health insurance, travel reimbursement, and a 401(k) match. The role involves assessing, intervening, and stabilizing patients with various trauma and illnesses.

Revenue Accountant ASC 606

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Revenue Accountant position at a global leader in experience management software. The role involves analyzing fair value of offerings, preparing deal review packages, assisting in sales order quality control, and managing the revenue month-end close process. The ideal candidate should have a BS/BA in Finance, 3-4 years of revenue accounting experience in the software industry, preferably with a Big 4 public accounting firm background, and CPA certification. Knowledge of ASC 605, data-driven mindset, strong Excel skills, and excellent communication abilities are required. The compensation range is $65-95,000 based on experience.

Regional Business Senior Manager - Transaction & Integration Excellence

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Jan 22, 2025

The job posting is for a Regional Business Senior Manager (NAMR) - Transaction & Integration Excellence role, a temporary position starting July 2024 to February 2025. The role involves managing BCG's North America Transactions & Integration business, supporting strategic planning, managing projects and operations, and leading business development efforts. The role also includes managing people initiatives, innovation/IP development, and business operations. The ideal candidate should have technical & functional expertise in M&A, carve-out, and post-merger integration, strong communication skills, and experience in business operations within large global teams.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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