Customer Experience Jobs in Washington DC

100,867 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

Physician, Medical Asset Support Team (O-6 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Marine Electrician/Fishing Vessel

Company: American Seafoods Company

Location: Washington State

Posted Jul 08, 2025

Ability to interface in a cooperative and businesslike manner with company vendor representatives, shipyard representatives and outside contractors.

View Details Apply on SimplyHired
401(k) full time be or bc

Pulmonary/Sleep Medicine Physician – Everett, WA

Company: Optum

Location: Everett, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com

Police Officer (Reemployed Annuitant - Residential Security)

Company: Judicial Branch - Supreme Court of the United States

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Painter-Refinisher

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov
part time research

Research Nurse Interventionist- Part-time (20 hrs) TACOMA

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Jul 13, 2025

View Details Apply on healthecareers.com
hospital skilled nursing facility full time

Registered Dietitian

Company: Kaiser Permanente

Location: Renton, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com

Painter

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Police Officer (Reemployed Annuitant)

Company: Judicial Branch - Supreme Court of the United States

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov
hospital part time

Registered Nurse General Surgery Part Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jul 07, 2025

View Details Apply on healthecareers.com

POLICE OFFICER

Company: Department of the Navy - Commander, Navy Installations

Location: Hadlock, Washington

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Data Analyst

Company: US Health Connect

Location: Fort Washington, PA

Posted Jul 09, 2025

Have a bachelor’s degree (BS) in Mathematics or Computer Science. Stay updated on industry trends, emerging technologies, and best practices related to data…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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