Customer Experience Jobs in Washington DC

100,867 open positions · Updated daily

Looking for Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Washington DC area.

hospital part time

Radiologic Technologist- Seattle - Part Time-$6 geo premium included!

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

RN-Weekend - Med/Surg - Full Time - Days

Company: Mercy

Location: Washington, Missouri

Posted Jul 06, 2025

View Details Apply on healthecareers.com
full time

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com
travel

Occupational Therapist - Inpatient

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Gastroenterology Hospitalist - Optum WA, Everett, WA

Company: Optum

Location: Everett, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com

Marketing/ Graphic Design Specialist

Company: CM3 Building Solutions

Location: Fort Washington, PA

Posted Jul 01, 2025

Valid driver's license and reliable transportation — this role requires regular local travel. The person in this role would routinely use standard office…

View Details Apply on SimplyHired

Marketing/Graphic Design Coordinator

Company: CM3 Building Solutions

Location: Fort Washington, PA

Posted Jul 01, 2025

Valid driver’s license and reliable transportation — this role requires regular local travel. The person in this role would routinely use standard office…

View Details Apply on SimplyHired
part time

Certified Nurse Midwife (Providence Women and Children's Services)

Company: Providence

Location: Everett, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com
clinic

Ophthalmic Assistant-Certified

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com
full time be or bc partner opportunity

Internal Medicine Physician - Washington

Company: Vancouver Clinic

Location: Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com
full time

Physician Assistant Neurosurgery (Swedish Neuroscience Institute)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Jul 06, 2025

View Details Apply on healthecareers.com

Development Project Manager

Company: Metropolitan Companies

Location: Fort Washington, PA

Posted Jul 02, 2025

Must have technical proficiency and knowledge in Microsoft office (Word, Excel, and Outlook). Manage project bidding process, proforma and budget preparation…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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