Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Strategic Account Manager (Hashicorp)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a senior sales role requiring extensive enterprise sales experience, strategic account management, and expertise in SaaS solutions. It outlines responsibilities including client relationship development, revenue generation, and market analysis, along with educational and technical qualifications.
Package Consultant-Salesforce
Company: IBM
Location: Mysore, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth. It highlights roles in Salesforce consulting, strategic leadership, and technical expertise, while outlining educational and skill requirements for the position.
Package Consultant-Commerce Transformation
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Consulting offers roles in hybrid cloud and AI solutions, emphasizing collaboration, innovation, and growth. Responsibilities include client support, strategic recommendations, and leveraging design thinking. Required skills include technical translation, adaptability, and data analysis.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes an HR Services Administrator role at IBM, focusing on recruiting, staffing, talent processes, and compliance. It outlines responsibilities such as attracting talent, partnering with managers, ensuring business controls, and potential team leadership duties.
Senior Accessibility Technical Lead
Company: IBM
Location: Dublin, IE
Posted Dec 15, 2025
The IBM Carbon Design System aims to provide reusable components for consistent digital experiences. The Senior Technical Lead role focuses on ensuring accessibility compliance and driving inclusive design practices across large-scale ecosystems.
Application Developer-Oracle Cloud UX Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves collaborating with global clients on hybrid cloud and AI solutions, working in innovation centers to deliver technical expertise. Responsibilities include solving complex business problems and implementing HCM Cloud projects with required technical skills.
Security Specialist - Operations Desk
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 15, 2025
This job description outlines the role of an IBM Security Operations Center SOC Analyst, detailing responsibilities such as providing IT security services, performing technical tasks, and collaborating with client teams. It specifies required qualifications, work hours, and preferred experience in technical and customer-facing roles.
Finance Manager
Company: ReFED
Location: USA
Posted Dec 15, 2025
ReFED is a US-based nonprofit dedicated to reducing food waste through evidence-based solutions and innovative tools. The Finance Manager role involves managing financial processes, grant reporting, and supporting organizational growth. The position emphasizes transparency, inclusivity, and alignment with ReFED's mission to create a sustainable food system. The company offers competitive compensation, professional development opportunities, and a flexible work environment.
Selection Specialist
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This text describes IBM's recruitment role emphasizing innovation, problem-solving, and collaboration. It highlights responsibilities like managing recruitment processes, sourcing candidates, and ensuring positive candidate experiences while showcasing the company's mission to drive technological advancements.
SAP Application Architect
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
The job description outlines an SAP ABAP Architect role at IBM Consulting, focusing on technical design, collaboration with clients, and modernization projects. Required expertise includes SAP ABAP, BPA, and AI tools, with preferred experience in S4HANA and cloud technologies.
Application Developer-Microsoft Dynamics 365 Finance & Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working with global clients to enhance hybrid cloud and AI solutions using IBM's technology. It requires expertise in X++/C, technical design, and integration tools like REST/SOAP.
Recruiter
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a recruitment role requiring 24 years of experience in IT hiring, with responsibilities including full-cycle candidate management, collaboration with hiring managers, sourcing through multiple channels, and maintaining recruitment records. It specifies educational requirements, technical skills, and preferred experiences in volume/hiring initiatives.