Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in SAP CPI, strong communication skills, and experience with configuration management. Candidates must hold a bachelor's degree and demonstrate analytical abilities, defect resolution skills, and end-to-end project experience.
Package Consultant - SAP HANA Basis
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP HANA systems, and opportunities to drive innovation through hybrid cloud and AI solutions. It highlights responsibilities like system design, performance tuning, and client guidance, along with preferred skills such as German language proficiency.
Application Developer-Microsoft .NET
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, working with clients to advance hybrid cloud and AI solutions. The role emphasizes technical expertise, continuous learning, and impactful problem-solving in a supportive environment.
Content Manager 8 Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a role in technical support for IBM Content Manager 8, emphasizing collaboration, problem-solving, and customer satisfaction. It outlines responsibilities, required skills, and the opportunity to work with cutting-edge technologies while contributing to global support teams.
Senior IAM engineer - Saviynt developer
Company: IBM
Location: WROCLAW, PL
Posted Dec 15, 2025
This job description outlines a role as an IAM developer at IBM Security Services, focusing on designing and managing IAM solutions, ensuring security controls, and collaborating in a global team environment with expertise in Saviynt platform and IAM concepts.
Delivery Manager (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description outlines the role of an HR Delivery Manager at IBM, emphasizing responsibilities such as strategic planning, team leadership, and customer satisfaction. It highlights required qualifications like a bachelor's degree and 6+ years of experience in staffing or account management, along with skills in project management and interpersonal communication.
Project Manager-ADM
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on leading SAP projects with expertise in technical implementation, project management, and team leadership. It requires a bachelor's degree, specific technical skills, and experience in managing client relationships and project deliverables.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in DevOps, Python, Kubernetes, Docker, and cloud technologies. It specifies educational qualifications and professional experience expectations for candidates.
Site Reliability Engineering Level 2 GCP and Azure
Company: IBM
Location: Mexico City, MX
Posted Dec 15, 2025
The job description outlines SRE responsibilities for ensuring cloud application availability, requiring expertise in GCP/Azure, observability tools, automation, and collaboration with teams. It emphasizes reliability, system scaling, and documentation of best practices.
Routes to Market: FedRAMP, Compliance
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Product Manager role focused on security regulatory compliance and regional expansion of a SaaS offering across cloud platforms. It outlines responsibilities including roadmap ownership, collaboration with engineering teams, and compliance framework expertise, while specifying required qualifications and preferred experience.
Application Developer-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI solutions, and technical expertise. It outlines responsibilities like project management, communication planning, and software development lifecycle participation, along with required skills in IBM Maximo and DevOps practices.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, strategic partnerships, and impactful work in hybrid cloud and AI initiatives. The role requires expertise in learning administration, technical skills, and strong communication abilities.