Customer Experience Jobs

1,741,668 open positions · Updated daily

Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.

Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.

Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.

Director People Ops

Company: DuckDuckGo

Location: Remote

Posted Dec 13, 2025

DuckDuckGo seeks a Director People Operations to enhance organizational performance through talent development and performance systems. The role offers competitive compensation, flexible work, and a focus on trust and inclusivity. The company emphasizes transparency, diversity, and asynchronous collaboration while requiring background checks and occasional travel.

RCMI Senior Solution Technical Expert – Forms & Documentation

Company: Guidehouse

Location: USA

Posted Dec 12, 2025

Guidehouse seeks RCM professionals for Military Health System projects, offering competitive salaries and benefits. Candidates need experience with Oracle/Cerner EHR and public trust clearance. The role involves workflow optimization, data governance, and collaboration with stakeholders.

Director - Executive & Commercial Talent Acquisition

Company: Flex

Location: USA

Posted Dec 12, 2025

This job posting outlines a Director Executive & Commercial Talent Acquisition role at Flex, requiring 10+ years of executive recruitment experience and leadership in global talent strategies. The position involves sourcing top-tier talent, developing workforce plans, and supporting DEI initiatives. Benefits include comprehensive healthcare, retirement plans, and tuition reimbursement.

Customer Success Manager II SLED

Company: ExtraHop

Location: Remote

Posted Dec 12, 2025

ExtraHop's NDR solutions help enterprises combat cyber threats with unmatched visibility and real-time detection. The job offers impactful customer success roles in a growing company with innovative solutions. POSITIVES

Enterprise Account Executive Eastern

Company: Versaterm

Location: U.S. (Remote)

Posted Dec 13, 2025

Versaterm, established in 1977, offers public safety solutions through innovation and integrations. They seek professionals passionate about improving community safety and transforming public safety technology.

Senior Frontend Developer

Company: Sanctuary Computer

Location: Remote

Posted Dec 12, 2025

This job post seeks a Senior Frontend Developer for a creative collective with a focus on innovation and sustainability. The role involves building high-performance web applications, with competitive pay and a collaborative work environment.

Copywriter

Company: INFUSE

Location: Remote

Posted Dec 12, 2025

The text describes a human-centric hiring process emphasizing personal attention, thorough evaluation, and face-to-face interactions. It highlights the company's commitment to fairness, detail-oriented assessment, and avoiding automated systems to ensure a personalized candidate experience.

Hematology/Oncology Account Manager

Company: Massive Bio, Inc.

Location: Remote

Posted Dec 12, 2025

Massive Bio seeks a HematologyOncology Account Manager in Colombia to expand their clinical trial services. The role involves managing provider networks, patient engagement, and partnerships, requiring sales experience and local expertise.

Customer Success Lead

Company: n8n

Location: Germany,Spain,UK

Posted Dec 12, 2025

n8n showcases its growth as an AI orchestration platform with a strong community, notable achievements, and a job opening for a Customer Success Lead. The company emphasizes innovation, scalability, and a positive work culture with competitive benefits.

Licensed Mental Health Therapist Oregon

Company: Ascend Healthcare

Location: Oregon

Posted Dec 13, 2025

Ascend Healthcare emphasizes integrated psychiatric and behavioral health services with a focus on compassion, affordability, and improved patient outcomes. Their 'no wrong door' approach prioritizes accessibility and collaboration with partners to deliver seamless care while maintaining operational excellence and equity in mental health access.

Staff Software Engineer - Vector Storage

Company: Reddit

Location: Remote

Posted Dec 12, 2025

This job description outlines a software engineering role focused on cloud infrastructure, storage technologies, and large-scale systems. It emphasizes collaboration, automation, and expertise in specific programming languages and vector storage technologies. The position offers comprehensive benefits and equity opportunities.

Sales Development Representative

Company: Blackbaud

Location: Remote

Posted Dec 12, 2025

This job posting highlights a Sales Development Representative role with opportunities for growth, upskilling, and a supportive remote work environment. The position emphasizes collaboration, professional development, and competitive benefits, appealing to candidates seeking career advancement in software sales.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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