Customer Experience Jobs
1,741,668 open positions · Updated daily
Customer Experience roles are at the forefront of the digital transformation wave. With companies investing in AI‑powered chatbots, real‑time sentiment analytics, and omnichannel engagement, demand for CX talent is soaring. Hiring managers now prioritize data‑driven insight and rapid iteration, turning CX into a strategic growth engine.
Typical positions include CX Analyst, CX Designer, CX Engineer, Customer Success Manager, and CX Operations Lead. These roles cover journey mapping, NPS and CSAT measurement, automation of support workflows in tools such as Zendesk, Medallia, and Gainsight, and the integration of AI recommendation engines to personalize interactions.
Salary transparency is especially valuable for CX professionals because it aligns compensation with measurable impact. Knowing the pay range for a specific CX metric—like a 5‑point NPS lift—enables candidates to negotiate based on tangible outcomes and to compare opportunities that reward customer‑centric results rather than generic titles.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Mumbai, IN
Posted Dec 10, 2025
This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, strategic SAP solutions, and career growth opportunities. It outlines required expertise in SAP FICO, project experience, and communication skills for client-facing roles.
Business Analyst in Banking sector (French speaking) (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 10, 2025
This role involves working with clients to drive innovation and career growth, requiring technical expertise and collaboration skills. The position emphasizes long-term relationships, global collaboration, and professional development opportunities within IBM's ecosystem.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Coimbatore, IN
Posted Dec 10, 2025
This job description outlines a role in IBM's consulting delivery centers, requiring technical expertise in SAP CPI, configuration management, communication skills, and experience with software development and testing. It specifies educational qualifications and preferred qualifications for candidates.
Application Developer-Commerce Transformation (Magento)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 10, 2025
This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and technical expertise. It outlines role responsibilities requiring coding skills, cloud architecture knowledge, and DevOps experience, while highlighting the impact of strategic partnerships and technology platforms.
MarTech Strategy Specialist
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 10, 2025
The role involves supporting MarTech initiatives, data integration, and strategic recommendations in a dynamic marketing environment with required experience in marketing operations and technical tools.
Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This job description outlines an Operations Buyer role at IBM with responsibilities including procurement operations, vendor management, and client collaboration. It emphasizes opportunities to lead in technology innovation, solve complex problems, and utilize procurement skills. The position requires 13+ years of experience, strong communication abilities, and ERP tool proficiency.
Consultor(a) SAP SD
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 10, 2025
This role involves working with clients on SAP SD processes, emphasizing career growth and technical expertise in hybrid cloud and AI initiatives. The position highlights collaboration with global clients, innovation in technology adoption, and professional development opportunities within IBM's ecosystem.
Consultant – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description highlights a role focused on digital engineering, client collaboration, and process improvement. It emphasizes skills in business analysis, technology integration, and delivering real business value through strategic solutions and innovation.
Oracle Cloud HCM Lead
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
This job description outlines a role in IBM Consulting focused on Oracle HCM Cloud implementations, emphasizing collaboration with clients, technical expertise, and career growth opportunities within IBM's technology ecosystem.
Platform Developer – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 10, 2025
The text describes a Platform Developer role at IBM Client Engineering, emphasizing collaboration with clients on innovative solutions, career growth opportunities, and a supportive work environment. It highlights responsibilities involving hybrid cloud and AI technologies, technical leadership, and cross-functional teamwork. The role requires skills in cloud expertise, value communication, and technical problem-solving, with a focus on delivering enterprise-scale solutions and client satisfaction.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 10, 2025
This role involves collaborating with clients on SAP solutions and innovative projects, offering growth opportunities and technical expertise in IBM's consulting environment.
Customer Success Engineer
Company: IBM
Location: CORAL GABLES, US
Posted Dec 10, 2025
This text describes a career opportunity at IBM Software focusing on customer success engineering roles. It highlights the team's expertise in transforming customer challenges into industry-leading solutions, emphasizing cloud-native AI-powered software development. The role involves managing infrastructure and security lifecycle, driving customer adoption of HashiCorp tools, and ensuring timely renewals. Requirements include technical expertise in cloud and DevOps, strong communication skills, and experience with HashiCorp tooling.